We should be able to unpause our subscription. Probably the most frustrating thing is I was ready to unpause my 6 month pause early like 3 months ago and can't. Now it say pause till today and I'm ready for it to unpause. I probably won't get refreshed scores until tomorrow.. (yes, I'm being impatient but you would be too if you wanted updated scores 3 months ago.)
For account specific info you'll need to reach-out to FICO customer service for additional assistance.
They can be reached at 1-800-319-4433 (Mon - Fri 6am to 6pm Pacific Time, Sat 7am to 4pm Pacific Time).