That's so wrong, it's not even funny.
Makes me want to sit on the throne and gather my thoughts 
Just one more instance of CSRs not knowing what they're talking about. If that were true, many of us would have many, many HPs on our reports. 
July 2013 score: EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge
Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!
June 2017 update: All scores over 820, just pure gardening now.