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MyFico Identity Restoration - What a joke

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Anonymous
Not applicable

MyFico Identity Restoration - What a joke

Sounds like MyFico customer service is done from a college dorm when I call in.

 

The id restoration process is worthless. It also appears that it is outsourced outside of MyFico.

 

This is a marketing ploy only. 

Message 1 of 3
2 REPLIES 2
Anonymous
Not applicable

Re: MyFico Identity Restoration - What a joke

I was supposed to get a call be within 24 hours and one has never been recieved.

 

This is a horrible service. I will start chargeback on my credit card now.


@Anonymous wrote:

Sounds like MyFico customer service is done from a college dorm when I call in.

 

The id restoration process is worthless. It also appears that it is outsourced outside of MyFico.

 

This is a marketing ploy only. 



@Anonymous wrote:

Sounds like MyFico customer service is done from a college dorm when I call in.

 

The id restoration process is worthless. It also appears that it is outsourced outside of MyFico.

 

This is a marketing ploy only. 


 

Message 2 of 3
Cindy_FICO
Administrator Emeritus

Re: MyFico Identity Restoration - What a joke

Hi - our customer support team is trying to reach you via phone. They left a voicemail. 

 

If there is a better number to call you, please PM me. 

Message 3 of 3
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