Showing results for 
Search instead for 
Did you mean: 

NO alerts until I purchase a report????

Senior Contributor

NO alerts until I purchase a report????

I currently have FICO Quarterly monitoring.  I always get the emails saying "no alerts"!!!  Bla Bla....all good.


This evening I bought another TU report, then suddenly my alert section is crammed with alerts.


Aren't they supposed to alert me AS these things happen?  Not just populagte this section when I PURCHASE a report??


What good are alerts I never get??



Starting Score: 02/2015 TU 709 - EQ 676 - EX 729
Current Score: 12/2017 TU 779 - EQ 779 - EX 782
Goal Score: 850

Bury me in the garden...last app 07.27.17

Message 1 of 3

Re: NO alerts until I purchase a report????

This should not be the case if you have our quarterly monitoring product - FICO Ultimate 3B. Please contact our support team at 1-800-319-4433 (Mon - Fri 6am to 6pm PST, Sat 7am to 4pm PST) for more help on your account. 

Message 2 of 3
Valued Member

Re: NO alerts until I purchase a report????

I upgraded to the 3B+ - i'm getting SOME alerts but not all. I just got an updated FICO score from my auto loan and it's higher than the alert monitoring on the dashboard. Feels like since I upgraded and am now paying $39.99 per month it's not working right. ??


I haven't seen a single score change since upgrading. And only a handful of updates: IE: Paid my Discover down to almost nothing. EX showed an alert for a balance change, TU gave me an "all bankcard balance change" and EQ? Nothing.



On the road!
FICO 8 6/15/17 EQ 591 // TU 570 // EX 606
MORTGAGE 6/15/17 EQ 579 // TU 483 // EX 529
FICO 8 11/15/17 EQ 645 // TU 626 // EX 654
MORTGAGE 11/15/17 EQ 620 // TU 596 // EX 671
Message 3 of 3