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Odd App and Alerts Behavior

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atarvuzdar
Established Contributor

Odd App and Alerts Behavior

Have noticed for a couple of months now that when I get an update on myFico when I log into the app it will display something crazy like a 15-29 point swing in my favor on my scores but, oftentimes, my score hasn't actually changed at all. 

 

On top of that, the alerts I am getting on the website version of myFico.com do  not match the scores shown at the top of the page when I first log on and the site takes me to my Member Dashboard.

 

Is anyone else experiencing this?

FICO 8: EQ 846 / TU 836 / EX 832
AMEX Platinum / BofA Cash Rewards Visa Sig $99,900 / Chase CSR $43,400 / Citi Double Cash $39,600 / AMEX EveryDay $30,000 / Discover It $26,000 / Gemini $25,000 / JetBlue $25,000 / Chase Freedom Unlimited $22,500
Message 1 of 2
1 REPLY 1
Cindy_FICO
Administrator Emeritus

Re: Odd App and Alerts Behavior


@atarvuzdar wrote:

Have noticed for a couple of months now that when I get an update on myFico when I log into the app it will display something crazy like a 15-29 point swing in my favor on my scores but, oftentimes, my score hasn't actually changed at all. 

 

On top of that, the alerts I am getting on the website version of myFico.com do  not match the scores shown at the top of the page when I first log on and the site takes me to my Member Dashboard.

 

Is anyone else experiencing this?


Our customer care team will be reaching out to you. 

Message 2 of 2
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