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Premier to advanced issue?

Wicked1
Established Member

Premier to advanced issue?

I currently have premier. I am trying to downgrade to advanced. Every time I try, I get an error message. Is this a known problem? 

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1 REPLY 1
Cindy_FICO
Administrator Emeritus

Re: Premier to advanced issue?


@Wicked1 wrote:

I currently have premier. I am trying to downgrade to advanced. Every time I try, I get an error message. Is this a known problem? 


This shouldn't be happening. Please reach out to our customer care for help at  1-800-319-4433 -  Mon - Fri: 6 AM - 6 PM, Sat: 7 AM - 4 PM Pacific Time

Message 2 of 2
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