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Score data points during paused subscription

Dryzzt23
Established Member

Score data points during paused subscription

I paused my MyFico subscription on 02 APR 2021 for 6 months. Once the pause is over, will I be able to see the score data points to see if my scores went up or down during the 6 months pause? Or will I just see my old April scores and my new October scores?

 



Starting Score: EQ8 657 EP8 651 TU8 649
Current Score: EQ8 740 EP8 730 TU8 732
Goal Score: EQ 750 EP8 750 TU8 750


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Message 1 of 4
3 REPLIES 3
Remedios
Moderator

Re: Score data points during paused subscription

You won't be able to view reports and scoring changes that occured during the time your subscription is paused. 

Once your subscription is active, you will get report and scores for the month in which subscription resumed. 

Message 2 of 4
DONZI
Regular Contributor

Re: Score data points during paused subscription

@Remedios- Do you know if the pause subscription (since the rollout of the recent beta site) now allows user 'Un-Pause' without a (assumed) phone call and/or account cancel and recreate?

 

Previous information I'd read regarding this feature indicate issues..

EG: Pause Subscription 

 

Thanks!

 

[2020-DEC-12]=[EQ8|806]-[TU8|766]-[EX8|790]
[2021-NOV-24]=[EQ8|783]-[TU8|766]-[EX8|764]
Message 3 of 4
Remedios
Moderator

Re: Score data points during paused subscription

You should be able to un-pause here 

 

https://secure.myfico.com/member/#/subscription-and-billing

 

If you are not, it would be either a call or we can ask admin. 

See if that works for you. 

Message 4 of 4
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