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Subscription Cancellation.

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Subscription Cancellation.

I am attempting to cancel my subscription.  However when I attempt to do so using the cancellation link I get a message that I don't have an active subscription.  Well my card just got charged $150 for said subscription.  Would anyone know why this is happening.

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Re: Subscription Cancellation.


@bluejosua wrote:

I am attempting to cancel my subscription.  However when I attempt to do so using the cancellation link I get a message that I don't have an active subscription.  Well my card just got charged $150 for said subscription.  Would anyone know why this is happening.


I am sorry for this issue. Smiley Sad

 

It is best to call the customer support team at 1-800-319-4433 (Mon - Fri 6am to 6pm Pacific Time, Sat 7am to 4pm Pacific Time) for further assistance. 

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