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Suggestion: Separate FICO score change and credit change notifications

Established Contributor

Suggestion: Separate FICO score change and credit change notifications

Suggestion

  • Separate FICO score change and credit change notifications
  • Remove FICO scores from other notifications

Purpose

  • Reduce confusion about the causes of score changes

Even though the alerts clearly state your score may be affected by additional information in your credit report, I still see posts of confusion from other users.  "Why did an inquiry drop my score by 20 points?!"

 

Example screenshots:

  • Score information removed from alertable events (e.g., balance decrease, account closure, etc)
  • Score only provided for score change alerts (perhaps users might focus here to see what's impacting their score rather than assuming that the alertable event caused the score change).

WINWORD_2018-07-04_19-45-01.pngWINWORD_2018-07-04_19-45-12.png

 

 

 

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