Suggestion
- Separate FICO score change and credit change notifications
- Remove FICO scores from other notifications
Purpose
- Reduce confusion about the causes of score changes
Even though the alerts clearly state your score may be affected by additional information in your credit report, I still see posts of confusion from other users. "Why did an inquiry drop my score by 20 points?!"
Example screenshots:
- Score information removed from alertable events (e.g., balance decrease, account closure, etc)
- Score only provided for score change alerts (perhaps users might focus here to see what's impacting their score rather than assuming that the alertable event caused the score change).