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Unhappy with the Suze Orman's Kit.. Admin PLEASE!

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New Member

Unhappy with the Suze Orman's Kit.. Admin PLEASE!

The description of this kit is not very well defined. It states that it "includes three FICO® scores and three credit reports". I assumed that was access to your score once a month for the 1 year purchase, which was the only reason I purchased the kit. It does not state "A one time FICO score from all 3", which would have made things a lot more clear. A little disappointed in myFICO for not giving a more detailed description on the product. If a MOD can give me some help here it will be appreciated. If not I will just be calling CS and work something out. On other notes: I AM NOT KNOCKING myFICO!! It is a very good quality report system ..
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Moderator Emeritus

Re: Unhappy with the Suze Orman's Kit.. Admin PLEASE!



UPSer wrote:
The description of this kit is not very well defined. It states that it "includes three FICO® scores and three credit reports". I assumed that was access to your score once a month for the 1 year purchase, which was the only reason I purchased the kit. It does not state "A one time FICO score from all 3", which would have made things a lot more clear. A little disappointed in myFICO for not giving a more detailed description on the product. If a MOD can give me some help here it will be appreciated. If not I will just be calling CS and work something out. On other notes: I AM NOT KNOCKING myFICO!! It is a very good quality report system ..

Hi UPSer,
 
I don't know whether Suze or Fair Isaac wrote the description, but it does say "3 personalized credit reports and 3 FICO scores."  It doesn't say anything about getting new scores on a daily or monthly basis. But I think you are correct that maybe it could be clearer that you get 3 one-time scores, and the 1 year access is for all the other stuff (debt eliminator, score simulator, etc.).

 
-----------------
Bartender, bring another round of FICOtinis please!

9.4.2011: TU 805. EQ 815.
Message 2 of 5
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Moderator Emerita

Re: Unhappy with the Suze Orman's Kit.. Admin PLEASE!

Once you know how it works, you can see that it doesn't say monthly or whatever, but it sure seems to catch a lot of people by surprise --there've been a LOT of posts about this.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 3 of 5
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Valued Contributor

Re: Unhappy with the Suze Orman's Kit.. Admin PLEASE!

This should be teleported over to the Using myFico products section.
 
BTW I am a user of this product and feel that particular description was clear but they should note that you can't pull just a solo CBR without using a score, or vice versa.  As well, there is not 'error detection', just a list of what to look for on your reports. 
 
I still <3 you Suze!  Smiley Wink
EQ 787 EX 781 TU 737 11/17/07 *** I am not an attorney. If I was, I might not clip coupons. If you want legal advice, consult an attorney. If you want my personal opinion, feel free to consider my posts***
Message 4 of 5
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Valued Contributor

Re: Unhappy with the Suze Orman's Kit.. Admin PLEASE!

this is probably why they have class action suit against them.
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