Uploading ID

[800goal800]

I've had a MyFICO account for several years and order reports all the time...most recently last month. 
When I went to order today, the site requires verification by uploading a license. 

Has anyone else seen this ?

[Remedios]

I've never seen it personally.

If you are uncomfortable with that request or require clarification as to why, give customer service a call at 800-319-4433

[Cindy_FICO]

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@800goal800 wrote:

I've had a MyFICO account for several years and order reports all the time...most recently last month. 
When I went to order today, the site requires verification by uploading a license. 

Has anyone else seen this ?

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This can happen if your identity wasn't able to be verified. 

[800goal800]

@Cindy_FICO 
I've been a subscriber for years and ordered a report a few weeks prior to this happening. 
Not sure why anything would change.