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myFICO programming bug. need help plz

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Meanmchine
Super Contributor

myFICO programming bug. need help plz

My TU started today at 824.  Today I get this alert

 

 

Screenshot_2020-01-01 Alerts myFICO Member Center.png

The problem is that the Dashboard still shows the score as 824

 

 

Screenshot_2020-01-01 Dashboard myFICO Member Center.png

Please note the date of the alert as being 12/31/2019.  This morning I ran a 3b report which still showed my TU as 824.  The TU portion of the 3b report reflects old data and not the new updated score.  Is it possible for you to update my 3b report to show the correct TU score?

 

Also, tried using Firefox, Chrome and Android.  All show 824

>3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>5/2023 All 3 reports 840ish (F8) F9s = 850 but my app finger is still twitching
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Cindy_FICO
Administrator Emeritus

Re: myFICO programming bug. need help plz

I've responded with a PM

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