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Since I got people asking about my CLI on this card I folded and gave them a call acouple days early. 8/19 is 4 months but I'm over 120 days I think. I can't Guinness math right now. I can only count tallbois. 3 of them and my fridge is pregnant with a 4th.
I call in and am not really paying attention so I think I went through the menus a few times before hitting 0. Call went like this.
NORDY: hi, this is (can't understand her) from California, how may I help you?
*She's singing what she's saying so I'm already over this 💩*
ME: hello. I'm calling to up my gucciness
NORDY: excuse me?
ME: I'm trying to stay fly and the limit is limiting
NORDY: I'm sorry, I don't understand.
*I sigh*
ME: pardon me madam, I was enquiring as to a possible limit increase as the current one is impacting my shopping ability.
NORDY: uh, ok. Well, let's start with your name. Who am I speaking with?
ME: you don't know who I am?
NORDY: um, no.
ME: the robolady said she found my account
NORDY: yes, I have an account here, but I need to verify who you are before we can talk about it.
ME: Brian Earl Spilner
NORDY: thank you Mr. Spilner, may I have the last 4 of your social
ME: last 4 or last 6?
NORDY: 4
ME: I'm just asking cause last time I called they wanted the last 6 even though I gave them the last 4
NORDY: no, just need the last 4
ME: I think you guys are messing with me. It's 1234
NORDY: perfect
ME: of course it is. I know my social
NORDY: I'm sure you do. *Starts reading disclaimer but I can't understand her*
ME: wait, what are you saying I can't understand you
NORDY: I have to disclose your income information may be shared with Nordstrom's and TD Bank for your request
ME: why do you have to disclose that? They're giving me the increase. I would think they need to know how many stacks I bring home every month
NORDY: it's just a standard disclosure
ME: yo, do you really have that many stupid people for customers?
NORDY: what's your income, Mr. Spilner
ME: $67,555
NORDY: sbebgdtfe 555?
ME: wat? 67 thousand 5 hundred fifty-five
NORDY: ok, let me ju...oooh, it says here we need to do a hard pull to continue. Would you like to continue? We can't guarantee you'll get an increase if you do
ME: did you put my income in right?
NORDY: yes, I put your income in right *she ain't singing while she's talking anymore*
ME: are you for real? Me and TD go back years. He hooks up my Target card. The redcard, not the debit. He knows I'm good for it.
NORDY: Nordstrom's doesn't know. Would you like to continue....
ME: nah, I don't need Nordy throwing shade on my garden. I'm just trying to up my Gucci game
NORDY: so would you like to cancel your request?
ME: hell yes I want to cancel. I'm not taking a hard pull for a store card. Throw me the Visa and I might take my reports out the freezer for you.
NORDY: so I want to clarify, you want to cancel your request?
ME: yes I want to cancel. I'm just trying to get a Gucci wallet but how am I going to do that with this Ralph Lauren Polo budget? I need $430 and even with my Nordy notes I'm short. I just need $100 **bleep**
NORDY: let me see what I can do for you....
ME: whooooa all of a sudden you can give me an increase? Can you make it $500? There's some Gucci sneakers I want.
NORDY: I can't give you an increase. I'm just seeing what I can do to help you.
ME: huh? I need an increase. You're not giving me an increase. How can you help me?
NORDY: if you go into the store, they can split the payment over 2 cards. Online you can only use one
ME:...what kind of Tommy Hilfiger b.s. is that? That's what poor people that shop at Nordstrom rack do. Macy's wouldn't do me like this. They got better prices on Levi's and a better selection too.
NORDY: you can always get a Macy's card before they go out of business
ME:...bro...whaaaaat? I don't even like Citi.
NORDY: is there anything else I can help you with Mr. Spilner?
ME: I'm Gucci
NORDY: have a nice evening Mr. Spilner
There it is. I actually cut out a lot because it sounded like she was eating her mic. Should I call back in a couple days once the 19th passes?
UPDATE 8/26/19 : received letter from Nordy's today. Pic below.
Cheers
You sir, made my flipping night! Nothing like a good bedtime story to get the belly and facial muscles loosey-goosey!
You should have had your brother-in-law Dom Toretto make the call for you for more muscle! 😂🍺🍺🍺😂
@Brian_Earl_Spilner wrote:Since I got people asking about my CLI on this card I folded and gave them a call acouple days early. 8/19 is 4 months but I'm over 120 days I think. I can't Guinness math right now.
Cheers
NORDY: yes, I have an account here, but I need to verify who you are before we can talk about it.
ME: Brian Earl Spilner
NORDY: thank you Mr. Spilner, may I have the last 4 of your social
ME: last 4 or last 6?
Guinness Tall Boys?
NORDY: 4
ME: I'm just asking cause last time I called they wanted the last 6 even though I gave them the last 4
NORDY: no, just need the last 4
Funny as Fico
you forgot The line, Do you know who I am, you were supposed to say;
"I AM JAKE FROM STATE FARM"
Sure hope you ran this all by eMom first right?, Tell me you did?
Another legendary thread!! Well done, Bree Bree!
Oh Lawdy B.......you had that lil' girl shook, looking up ways to pay, lol!
I can’t kudo intentionally messing with a CSR, I’ve been on the other end of those calls too often. I am sure the HP info will help someone though so thanks for sharing.
@GApeachy wrote:Oh Lawdy B.......you had that lil' girl shook, looking up ways to pay, lol!
I'd call back Tuesday and tell'em you're trying to find a reason to keep it open. Ask, what's the purpose of it being open compared to being closed?......it's a numb-nut as is.
She wasn't shook, she stayed solid the entire time until the Macy's part, and even then, she didn't lose her cool. I think she was trying to see if she could get me that $100 without a hard pull, then made a suggestion when she couldn't.