Capital One "late payment"

[cr101]

Does anyone have experience dealing with "late" payments for payments that were due on a Sunday? I made the payment before their cut-off time. Capital One even displayed a message that my payment was on time, but now I have been hit with a late fee. The payment has also posted, but my balance has not been updated.

[CYBERSAM]

Its fine, just call Cap1 and have them credit it back to your account. It won't report to CB unless you are late 30 days form the past due date.

[cr101]

Yes, absolutely will do that. I'm intentionally waiting a few days to see if it will update automatically. I know that 2 of my CC companies had a process that would automatically remove late fees once everything is processed. I'm afraid that if I call now and have the rep remove it, it'll be coded as a courtesy waiver, which may affect potential CLI. I have no idea if that's the way that it works, but I do know that they can decline CLI bc of late payments.

[cr101]

Right after my post, I logged into Capital One's site again and they've posted the following message: "Payments from 12/31-1/3 are being processed"

I guess that's the reason they had an "extended wait time" notice when I called them earlier.

[Anonymous]

Do not worry about this being late on your CR's. You would have to be 30 days late past your due date and you can still make a payment just so long as it posts prior to your next statment being generated without any harm to your credit.

It is good to see that people care about their credit as you do. Keep up the good work

Thanks

Mark

[D10001]

Capital One removed the late payment fee and credited my account properly.

I will followup by phone to confirm that my timely payment of more than the prior-statement balance did not result in any black mark in my file with them.

[Batt4Christ]

Yep - dealing with that exact issue right now. Got an email this evening that my payment is past due.  Odd, as I have had auto-pay set up for over a decade with them and never a problem.  

I log in to my account and my card is "frozen" due to the late payment.  But there is my payment credited - right on time.  So what gives?  Hard to say, since there's nobody to answer the phone at the number the poor chat bot coughed up for me to call.

Seriously - what gives? (My suspicion - they are milking every dollar that can, hoping some consumers won't even pay attention or at worst won't raise a fit.  Interesting - as this is a clear violation of their own cardmember agreement (and also breaks more than a few consumer credit laws).