@mjbfan79 wrote:How long did you go without using you card?
This makes me so angry. I had a HSBC credit card - paid off the balance in April. Havent used it as I am working on paying off credit cards. I have never paid late, never paid below the min, excellent history with them. I get a letter today and they closed my account because I have not used it and they cannot reactivate it. The only way to get the account open is to reapply for a new card. Riduculous. I told the CSR that was not acceptable because they were going to lower my credit score. It messes up my utilization percentage, it was one of my older cards with history, and it was closed by them - not by me. By applying for a new card, it looks like I am trying to get more credit, will have a card with no history, etc. I just cannot believe that HSBC would do that - you get punished for being responsible. Needless to say, I threw a fit - and now they are going to look at my account to see if they can do a manual reactivation (whatever that means) but I wont be surprised if I get a denial letter in 5-7 days. The CSR did make a note that I was saving the card for emergencies and that is why I wasnt using it. I could surely spend 10 bucks a month on it and pay it off. If I would have realized this, I would have used it for small things. Now, I am worried about my other cards (3 dept store, I credit card) that have zero balances. Do you really have to use your card each month or every other month so that the company doesnt cancel it? Is there anyway to prevent this?
@Anonymous wrote:Well, I have a Discover card that I haven't used in over 9 months. It has a zero balance. So I really dont understand why they cancelled your card?
@Anonymous wrote:HSBC put up a decent fight when I closed both of my accounts with them-I will never do business with them again nor recommend their products.