@Agokee wrote:
My aunt is an authorized user on my Macy's credit card, which had a $3000 credit limit since 2009, but was lowered to $700 today. She missed last month's minimum payment because she is used to receiving paper statements, but I changed the address on my card when I moved in January and switched to paperless statements. She was always the one making payments on the card. Can this be appealed with a hard pull? Thank you for your advice.
What is your overall credit health and your aunt's usage pattern for the card? A more typical outcome of a single late payment would be charging a late fee + temporary penalty APR + temporary ineligibility for CLIs, and a late fee can often be waived as a goodwill gesture simply by asking. Also, if there was a recent significant change in your credit profile Citi should have picked up on it via their regular soft-pull account reviews (since you're a cardholder they have permissible purpose to make AR-categorized soft pulls at their discretion), which combined with a late payment could have been enough to trigger an autobot to initiate the CLD.
You can ask for the limit to be restored but keep your expectations in check.
(3/2024)
FICO 8 (EX) 846 (TU) 850 (EQ) 850
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Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
