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Chase...

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Anonymous
Not applicable

Chase...

Hey guys,

I took the plunge this morning and apped for the Ritz-Carlton Rewards card. Got a 30 day message. I called in and they said it needed verification. i figured I'd call around lunch to geive them some time and I just got a call from them. Asked me a few questions from Public Domain and she said that I'd receive a letter in 7 days with further instructions (probably to send a utility bill or something). Everyone cross your fingers. If I get this, It will be my last app for a looooooooong time. Really hoping I can get this card.

Message 1 of 29
28 REPLIES 28
Anonymous
Not applicable

Re: Chase...


@Anonymous wrote:

Hey guys,

I took the plunge this morning and apped for the Ritz-Carlton Rewards card. Got a 30 day message. I called in and they said it needed verification. i figured I'd call around lunch to geive them some time and I just got a call from them. Asked me a few questions from Public Domain and she said that I'd receive a letter in 7 days with further instructions (probably to send a utility bill or something). Everyone cross your fingers. If I get this, It will be my last app for a looooooooong time. Really hoping I can get this card.


Hopefully you applied with one of the higher end offers to offset the trouble you are going through. It sounds like it may be an approval in the end.

Message 2 of 29
Anonymous
Not applicable

Re: Chase...

ALL of their higher end offers are disabled. I wish. I'm gonna try and call if i get approved and at the very least get my AF waived for the first year. maybe get the 70k bonus if im lucky

Message 3 of 29
Jerry45
Valued Contributor

Re: Chase...

Good Luck! Sounds like you will be approved, they would take the time with you, otherswise.

Message 4 of 29
Anonymous
Not applicable

Re: Chase...

Quick update:

 I got another call asking to provide a copy of my DL.

The man told me that if i fax it, itll take 5-7 days to process, but if i go into a branch and have them scan it, it'll take 4 hours. So I went to a branch and the banker called 5 different numbers to try and see WHAT she needed to do, and was told a different thing by every single person. Finally they did what I asked and scanned it in. I left the branch and about an hour later called in to see if everything was going swimmingly. One person said they see it and it would be another 4 hours, but transferred me to the dedicated Ritz Carlton team, where a rather rude lady said it would take 14 days no matter what. Would not listen to me when i said that 4 other representatives including someone on her team said 4 hours. I'm gonna call after dinner and maybe get a different (nicer) rep. Wish me luck. hopefully its an approval after all this trouble.

Message 5 of 29
uswala
Senior Contributor

Re: Chase...


@Anonymous wrote:

Quick update:

 I got another call asking to provide a copy of my DL.

The man told me that if i fax it, itll take 5-7 days to process, but if i go into a branch and have them scan it, it'll take 4 hours. So I went to a branch and the banker called 5 different numbers to try and see WHAT she needed to do, and was told a different thing by every single person. Finally they did what I asked and scanned it in. I left the branch and about an hour later called in to see if everything was going swimmingly. One person said they see it and it would be another 4 hours, but transferred me to the dedicated Ritz Carlton team, where a rather rude lady said it would take 14 days no matter what. Would not listen to me when i said that 4 other representatives including someone on her team said 4 hours. I'm gonna call after dinner and maybe get a different (nicer) rep. Wish me luck. hopefully its an approval after all this trouble.


It is frustrating.

Anyway, good luck!

Message 6 of 29
ojefferyo
Valued Contributor

Re: Chase...

dang, good luck!! I was eyeing that card at one point

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 7 of 29
Anonymous
Not applicable

Re: Chase...

Update: called in this morning and they said they see the document but Its not fully processed, so im gonna call in this afternoon. 

Also, i recieved an inquiry alert. Chase double pulled EX and EQ.

Message 8 of 29
Anonymous
Not applicable

Re: Chase...


@Anonymous wrote:

Update: called in this morning and they said they see the document but Its not fully processed, so im gonna call in this afternoon. 

Also, i recieved an inquiry alert. Chase double pulled EX and EQ.


Thanks for the update..Smiley Happy  Keep us posted on the results.  Chase sure does love pulling from experian.

Message 9 of 29
Anonymous
Not applicable

Re: Chase...

another update: called in and the lady said she couldnt see it. and I told her what the last rep told me (from the same number) and she said "i dont know what department you called, but there is no document". wish chase would get it together.

Message 10 of 29
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