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Ask A Back Office CC Company Employee ANYTHING

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WNA888
New Contributor

Ask A Back Office CC Company Employee ANYTHING

So I have been working for a major credit card company the past 6 months in the executive back office. That's why I've been gone. I can't say what credit card company though, but it's somewhere in the Top 5 in terms of purchase volume. Back-end means you know A LOT of the inner working and deep knowledge of all kind of stuff (e.g., underwriting, fraud prevention, CL, approvals, acct closure, why things are the way it is).

 

Anyways, feel free to ask me anything Smiley Happy

 

-------EDIT 02/21/2015------------

 

I didn’t realize when I made this thread yesterday night that it would be extremely popular. Anyways, I mainly answer questions in the order it is asked.  I do occasionally answer out of sequence, usually to answer a follow-up question. If you think I miss your question, feel free to re-post it. I don't mind. Smiley Happy

 

If you want my advice on something, you should try to give as much information as possible. Only with the most accurate set of facts, will I be able to give you the best advice.

 

If you have a general question, you should post in this thread. If you have a question where you don’t want to reveal a lot of information about your finance to the public, then feel free to send me a PM if you wish.

 

If you like this thread, feel free to give me Kudos Smiley Happy Smiley Tongue

Barclaycard TU FICO Score : 826 [1/12/15]
Message 1 of 421
420 REPLIES 420
newUser0
Established Contributor

Re: Ask A Back Office CC Company Employee ANYTHING

Which Credit card company?

Otherwise how can we apply anything you say?

Message 2 of 421
Anonymous
Not applicable

Re: Ask A Back Office CC Company Employee ANYTHING

Does your company have its own internal scoring model?
Message 3 of 421
WNA888
New Contributor

Re: Ask A Back Office CC Company Employee ANYTHING


@newUser0 wrote:

Which Credit card company?

Otherwise how can we apply anything you say?


Because almost all the top CC companies, if not all, operate the same way when it comes to back end operations. Yes, customer service varies significantly but not the stuff behind the scene.

Barclaycard TU FICO Score : 826 [1/12/15]
Message 4 of 421
Anonymous
Not applicable

Re: Ask A Back Office CC Company Employee ANYTHING


@newUser0 wrote:

Which Credit card company?

Otherwise how can we apply anything you say?


He's not gong to give out where he works.  That's personal information and not necessary to ask questions.

Message 5 of 421
Anonymous
Not applicable

Re: Ask A Back Office CC Company Employee ANYTHING

Okay. Is your company the leader in travel cards?
Message 6 of 421
Anonymous
Not applicable

Re: Ask A Back Office CC Company Employee ANYTHING


@Anonymous wrote:
Okay. Is your company the leader in travel cards?

Be good

Message 7 of 421
Skye12329
Valued Contributor

Re: Ask A Back Office CC Company Employee ANYTHING

How does the Initial CL work?

BK7 - 2/21
Cap1 QS - 2k (4/21) - Closed
Mission Lane - 4k (11/21) - Closed
Venmo - 900 (11/21) - Closed
SavorOne - 2700 (12/21)
VentureOne - 2000 (7/22) - Closed
CareCredit - 12000 (6/23)
Sam's Club - 2500 (7/23)
Venture - 5500 (8/24)
HELOC - 33000 (7/23)
Message 8 of 421
Anonymous
Not applicable

Re: Ask A Back Office CC Company Employee ANYTHING

Smiley Wink

It's an indirect question!
Message 9 of 421
Anonymous
Not applicable

Re: Ask A Back Office CC Company Employee ANYTHING

Do recon credit analysts really have quotas for card approvals that they have to meet? And if so, what are the best times to call to recon? First thing in the morning, end of the day? Monday, Friday? Beginning of the month? End of the month?

Message 10 of 421
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