Administrator Emeritus
Posts: 4,390
Registered: ‎03-01-2007

FAQ for myFICO customers about Experian-based FICO scores

[ Edited ]

Q: What change is currently taking place between Experian and myFICO?
A: Fair Isaac Corporation has received notification from Experian of its decision to terminate the agreement which allows the distribution of FICO® Scores and Experian reports from


Q: When will myFICO stop offering Experian FICO® scores and credit reports to consumers?
A: After February 13, 2009, Experian FICO® scores and credit reports will no longer be available through myFICO.

Q: What myFICO products contain Experian FICO® scores and credit reports?
A: There are three myFICO products that include Experian FICO® scores and credit reports:

  • Suze Orman’s FICO® Kit
  • FICO® Credit Complete
  • FICO® Standard
Q: I recently bought Experian reports and scores from myFICO. Will I continue to be able to view this information after Experian products are no longer available for purchase?
A: Yes. The products you’ve purchased will continue to be viewable through your myFICO account according to the original product specifications:
  • Suze Orman's FICO® Kit -- viewable until the Kit expires
  • FICO® Credit Complete/FICO® Standard -- viewable for 30 days after purchase

Q: Who made the decision to terminate this agreement between Fair Isaac (myFICO) and Experian?
A: Experian made this decision and notified Fair Isaac Corporation.

Q: Why did Experian make this decision?
A: Their reasons are not clear to us at this time and we do not believe it appropriate to speculate.

Q: What web sites currently offer the Experian FICO® score?
A: Currently, myFICO is the only web site that provides consumer access to Experian FICO® scores.

Q: Doesn’t Experian offer the FICO® score on its own web site?
A: No. While Experian offers its own scores (not developed by Fair Isaac) to consumers, it does not provide FICO® credit scores.

Q: After they are no longer available from myFICO, where will I be able to obtain my Experian FICO® score?
A: As a consequence of Experian’s decision, after February 13, 2009, there will be no authorized distributor of FICO® scores based on Experian data to U.S. consumers. This means that consumers will no longer have access to those FICO® scores.

Q: What can consumers do to get their Experian FICO® scores after they are no longer available from myFICO?
A: At this time we know of no plans by Experian to make FICO® scores available to consumers.

Q: I currently receive my Experian FICO® score free each month from my bank on my online statement. Will I continue to receive these scores?
A: Yes. We are not aware of any move by Experian to discontinue their participation in this valuable program for consumers.

Will lenders continue to use FICO® scores?
A: Yes. Experian will continue to work with Fair Isaac to provide lenders with the FICO® scores they use in their lending decisions.

Q: Aren’t I entitled to a free FICO® score from each bureau every year?
A: Currently, the law (FACTA) provides free annual credit reports from all three credit bureaus to consumers -- but not credit scores.

Q: Are the other bureaus likely to terminate their agreements with myFICO at this time?
A: We have contracts with Equifax and TransUnion that ensure the continued availability of FICO® scores to consumers.


Message Edited by Barry on 02-04-2009 01:16 PM
In a past life I served as FICO consumer affairs manager, FICO media spokesman, and myFICO Forums community manager from 2007 to 2012. I'm now freelance writing about credit at and on my own site,

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

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