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Credit Karma doing Hard pulls on TU!!

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Anonymous
Not applicable

Credit Karma doing Hard pulls on TU!!

Just a heads up for those who use CK to check their scores. I know they aren't suppose to be hard pulls, but I don't want to hold my breath that they get re-coded as softs.

 

Also, wasn't sure where to post this!

Message 1 of 33
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Anonymous
Not applicable

Re: Credit Karma doing Hard pulls on TU!!

I just got a reply from them

 

"Thank you for bringing this matter to our attention. The problem has been identified and corrected. Rest assured that any user affected by this error will have their file corrected shortly. Engineers are currently working on updating the files.

 

I apologize that it took us a few hours to respond. We had to gather all the appropriate information first. I hope that we did not cause you any inconvenience or angst in those few hours.

 

We greatly appreciate the role our users and community have in building a better Credit Karma. Through the feedback of users like you, we hope to build the best service possible to provide free access, education, and savings for all consumers. In the future, please feel free to contact me directly should you have any concerns.

 

Respectfully,

Kenneth Lin

Founder & CEO | Credit Karma, Inc.

link@creditkarma.com"

 

At least they seem to be trying to fix it. 

 
Message 21 of 33
32 REPLIES 32
wmarat
Valued Contributor

Re: Credit Karma doing Hard pulls on TU!!

Have you tried to e-mail or call them?

 

It is some glitch in their system.


@Anonymous wrote:

Just a heads up for those who use CK to check their scores. I know they aren't suppose to be hard pulls, but I don't want to hold my breath that they get re-coded as softs.

 

Also, wasn't sure where to post this!


 

IN VINO VERITAS.
Message 2 of 33
score_building
Senior Contributor

Re: Credit Karma doing Hard pulls on TU!!

wow that's so uncool.  i used to check CK daily, are you saying that you have hard inq.'s showing up on your cr from CK? 
DCU EQ 5.0, Citi EQ 08 Bankcard, PenFed EX NG2
EX 08: AFCU, Amex, Chase, PSECU EX 98(?)
TU 08: Barclays, Discover
Message 3 of 33
wmarat
Valued Contributor

Re: Credit Karma doing Hard pulls on TU!!

There are the same reports on CB and FW.

IN VINO VERITAS.
Message 4 of 33
Anonymous
Not applicable

Re: Credit Karma doing Hard pulls on TU!!


@score_building wrote:
wow that's so uncool.  i used to check CK daily, are you saying that you have hard inq.'s showing up on your cr from CK? 

 

Yes.

 

And I did send an email. Hopefully they will re-code it as a soft, since that is what it SHOULD be.

 

Until they get it fixed, I don't recommend anyone going to pull from there.

 

 

Message 5 of 33
jaxstraw
Valued Contributor

Re: Credit Karma doing Hard pulls on TU!!

Thanks, do you have a link to that e-mail address ????
Jax

*************************************************************************************
Then you are a fool. Be thankful that when God gave you a face, he gave you a fool's face
Message 6 of 33
wmarat
Valued Contributor

Re: Credit Karma doing Hard pulls on TU!!

support@creditkarma.com 


@jaxstraw wrote:
Thanks, do you have a link to that e-mail address ????

 

IN VINO VERITAS.
Message 7 of 33
Anonymous
Not applicable

Re: Credit Karma doing Hard pulls on TU!!

LOL.  A hard pull for a FAKO score.

Message 8 of 33
MidnightVoice
Super Contributor

Re: Credit Karma doing Hard pulls on TU!!


@Anonymous wrote:

LOL.  A hard pull for a FAKO score.


 

The ultimate Credit Irony  Smiley Happy
The slide from grace is really more like gliding
And I've found the trick is not to stop the sliding
But to find a graceful way of staying slid
Message 9 of 33
Red1Blue
Super Contributor

Re: Credit Karma doing Hard pulls on TU!!

When did you notice this? I pull every day. I have pulled yesterday and today. I have not seen any hards on my TU for yesterdays. I have not checked for todays yet. I have to wait till 4:30 for 24 hours to complete so I can check my ChaseIDProtection Report.
Message 10 of 33
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