I recently signed up for the CCT trial about a week ago. I called in a few day later to cancel and they told me they had a promotional deal of 9.95 for 6 months if I decided to stay. I said sure, sign me up. I even asked again if 9.95 was the correct total due to hearing everyone here saying 14.97. He assured me that it was in fact correct, and that he was signing me up for it.
Fast forward to yesterday, I looked at my credit card activity online and noticed I was charged 29.95. What? I called in to the customer center and talked to a guy who said, no it is 14.97 and he refused to give me the price the first rep quoted. I asked to speak with a supervisor and he told me the same thing. They absolutely refused to budge off the price I was quoted even though they did indeed see that I had called in to cancel. Oh well. I guess some things are too good to be true.
