Credit Card Center Advertiser Disclosure

Reply
Contributor
Posts: 120
Registered: ‎02-20-2008
0 Kudos

weird response from west asset

So I GW'ed every single contact for west asset regarding my husband through snail mail, email and the 'contact us' on the web page. Well today, we received a call from someone from West Asset ( I couldn't hear her name) asking for my husband to call back to receive a response from her company on the issue. Is that odd? I have been sending the same GW for weeks now, and I actually noted how they didn't update the account for 2 months after being paid (not that it matters anyway) and how the rep said it would be noted as paid immediately after recieving payment-which was over the phone CC. We didnt know about PFD and all that at the time.. but I am hoping that West ASset wants to remove it, but why would they call to tell him that? Isn't that weird. It still shows as unpaid, so I am a bit worried she is calling to say that they changed it to paid, and not going to delete.
 
Adding to the situation, my husband left  for his second tour of duty with the Air Force ( I have POA for him) and I'm hoping they will work with me on the issue with a quick fax of that letter.
 
Ok, I realized this is long and drawn out... but has anyone ever recieved a telephone response from west asset on a GW issue?
I am shooting for 700 within the next year.
as of 2/20/2008
TU: 623, EXP: 553, EQ: 552
Moderator Emeritus
Posts: 32,865
Registered: ‎08-04-2007
0 Kudos

Re: weird response from west asset

Don't talk to them. Is it possible that the CA was paid for less than full? They could be trying to collect on that.
 
Send a DV CMRRR, even if you paid it all,  and they might go away.
Contributor
Posts: 119
Registered: ‎01-31-2008
0 Kudos

Re: weird response from west asset

[ Edited ]
I second that, Allied Interstate sent me a PFD offer for half the amount owed, when I called them up the **bleep** I spoke with basically told me that letter was worthless and that HE had the power to revoke the offer at any time and that the our conversations were recorded..........basically it wasn't enough that I was calling to accept their offer, they wanted more

Prior to that, I'd read mixed opinions on here about talking to CAs and thought I could use my powers of reasoning and persuasion to show that I was sincere about taking care of my "business" .......talk about an exercise in futility and frustration (I would rather talk the walls in my apartment than a CA)

Don't talk to them, if they can't put it in writing their full of teh crap!

Message Edited by bobgr on 03-08-2008 06:27 AM
Valued Contributor
Posts: 2,385
Registered: ‎09-10-2007
0 Kudos

Re: weird response from west asset

Basic GREED!
 
The reps at CAs get a commission on everything they collect... try having them receive it about the 15th of the month --- if they are 'light' on commissions that month then more of a chance for a partial or PFD - it still has time to reach you before the end of the month and for you to pay and them to GET PAID.
 
OP get a fax# for them and respond via fax that DH is deployed and you have POA and would like to clear the matter up - give them an emaill address to reply to.  Don't sent the POA since it does have his sig on it...
Now a member of the UNOFFICIAL 700 Club - Plus scores of 734-734-747

Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.

† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
‡ Credit cards for FICO Score ranges: The score ranges are guidelines based on internal myFICO analysis of actual applicant approvals, and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range. These ranges were not provided by any card issuer.

* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.