Chase goodwill letter after charge off

[Anonymous]

I have a charge off on my credit report from chase bank. The account was charged off in 2008. The credit card originally was opened with providian, then providian was purchased by Washington mutual then wamu was purchased by  chase. Some where along the line I didn't realize this and stopped paying.  The charge off was for $1733.00. I was confused a few years ago when I first noticed it on my credit report because I never had a chase account. After investigating I discovered the history of the account. I offered to pay it off but I was told by chase that I had to deal with the collection company because they no longer owned the account. I just finished writing a goodwill letter to chase. Does anyone know the address or email of where I should send the letter? Also the collection company refuses to remove the account even if paid. Any suggestions?

[hdrider07]

Hello, for the Chase Card contact info, Google Chase Card Services CEO, you will get the email address for the CEO, send the GW request there and it will be forwarded to executive relations and they will call you fairly quickly, just make sure you include your phone number.

For the collection agency you will have to either negotiate a PFD or pay it then GW them.  Do a search here and find out what the chances are of both based on experience.

[Anonymous]

I sent the good willletter and I received a call back the next day. They are going to delete the account from my credit report! Chase is amazing.  My advice, be completely honest and upfront. Don't use any form letters but just explain your situation and stress that you have learned from your past mistakes 

[sjt]

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@Anonymous wrote:

I sent the good willletter and I received a call back the next day. They are going to delete the account from my credit report! Chase is amazing.  My advice, be completely honest and upfront. Don't use any form letters but just explain your situation and stress that you have learned from your past mistakes 

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Congrats!

What did you say in your GW letter? Did you end up paying the collection agency?

[Anonymous]

I stated the same thing I wrote in my original post. I was extremely honest and upfront. I simply asked if they would consider a good will deletion and they agreed. 

[Anonymous]

Can you PM me the email address you sent your GW letter to? Thanks

[RedHead1]

Wait, you can ask for a GW to an OC BEFORE paying off new owner??? 

[Kutuzov]

I'm sort of the same situation I got a Wamu cc charge off, that chase pick up and then sold it to a Junk Debt Buyer. Can you PM me the email address? I also got a checking account with them from 2009 and I could use that in the GW letter.

Glad to hear it work for you!

[jufer]

Can you PM me the email address you sent your GW letter to? Thanks

[nguyen0017]

Can you also PM me the email address?  Thanks so much!!