Well I received a response from Swiss Colony on the DV. Here's what they said
We are writing to you in response to the recent notification we received disputing this account.
The Federal Trade Commission has developed a form for consumers to use when they suspect they are a victim of fraud or identity theft. The form is enclosed for your convenience.
In order to begin our investigation, we ask that you complete the form and return it to :
The Swiss Colony
Attn: Credit Department-Disputed Accounts
1112 Seventh Avenue
Monroe, WI 53566-1364
Your assistance in this matter is appreciated.
Here's a couple of issues I have with this:
1. On 2 sep 08 they updated and verified this account with EX
2. No where on my DV does it mention suspicion of fraud or identity theft.
3. When I PFD them first, "They said that a CA was now handling this account to contact them".
Any suggestions on what to do next. Should I do a 2nd DV, or do I just send copies of everything I have to EX? Any help is welcome, I am trying so hard to get this taken care.