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Capital One Auto

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Anonymous
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Capital One Auto

Hey guys, quick question for you. 

I was pre-approved for Capital One and found a vehicle on 1/20.  I printed the letter and took it to the dealership and they only sent it to Cap One and they said they were given a go from Cap One.  Fast-forward a week later.  I still haven't heard anything from Cap One and they don't have any of my information in there systems for a new account.  Does it take this long for them to setup the account or should I be concerned?

I did all  the paperwork on 1/20 and drove the car home the same night.  Thanks for your time. 

Message 1 of 5
4 REPLIES 4
Brian_Earl_Spilner
Credit Mentor

Re: Capital One Auto

It typically takes 10-14 days for most auto loans to be set up and for you to receive paperwork. If it takes longer, the dealer's finance department is probably lagging.

    
Message 2 of 5
Anonymous
Not applicable

Re: Capital One Auto

Thanks so much.  I was beginning to worry and I waiting to have it registered until it was funded.

Message 3 of 5
Anonymous
Not applicable

Re: Capital One Auto

I just bought a truck in mid december and financed through Toyota Financial.  It took close to a month before I could access my account online.  I had previously financed my wife's car through Cap1 a few years ago and if i recall it took a while to access it.  The first payment was coming close to being due before I could set it up.  Like someone earlier posted I think the dealerships get behind sending the paperwork off.

Message 4 of 5
Anonymous
Not applicable

Re: Capital One Auto

Purchased a 2019 vehicle 7/1/19. It took 3 weeks to post. Statement cut 7/25 with a 8/15 due date.

 

Capital One Auto is a little behind right now. Someone totalled my PARKED car 11/11. Their insurance paid them off 12/23. It took them until 1/9 to close out my account and 2/12 to cut me an overpayment check.

 

Purchased a new 2021 on 2/1 and finally see my account today 2/16.

Message 5 of 5
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