I received my first post BK credit card back in the end of October/beginning of November with credit one bank. Activated it, and a week later paid off the $39 annual fee. 1st payment isn’t due until 12/08/18. So I literally paid off the balance for he first official statement about a mi th before it was due. I’ve since charged $140 which I planned to pay off in 2, maybe 3 payments. I could totally do it all in 1, but I wanted to stretch it out.
Anyway, paid the $39 well before the 12/08/18 due date, and that was that. The current balance should appear on the next statement due in January 2019. I received an Apple alert from Credit One saying my payment is passed due. IMPOSSIBLE. I have the screenshots and everything showing I paid off the balance for the first statement ($39 even though it said minimum due was only $25). I have been trying to log on to the app, through a browser, on a desktop and NOTHING. The website is not working. Tried calling the 877 number and it’s not working! What the hell??????
Anyone experience this with this company?
