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Amazon Store Card Verification Failed for Family Member

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chalupaman
Super Contributor

Amazon Store Card Verification Failed for Family Member

So my mom wanted to get the Amazon Store Card, and she got this verification message. She had to call into Synchrony and they made her do this online verification, but trying to take pictures of the back of the license for whatever reason did not work, so that verification failed. They said she would get a letter in the mail with the decision and that underwriting would look at the application further. If she is approved, would she get an approval email as well? I really don't remember Synchrony verification being so annoying years ago. Times must have changed for the worst for them. 

 

Oh yeah, they pulled EX and TU for whatever reason with her EX score being the highest at 659. 

Tradelines: Macy’s - $18k, Penfed Power Cash Rewards - $10k, Ethan Allen (TD Bank) - $5.7k, Kay Jewelers - $5.5k, Appliances Connection - $5.3k, Jared - $5.25k, Best Buy (Citi) - $5k, Dell Preferred Account - $3.5k, Samsung - $3.2k, Firestone CFNA - $3.2k, Capital One Platinum - $3k, Mercury MC - $2.25k, Williams Sonoma - $2.1k, Wayfair (Fortiva) - $2k, Amazon Store Card - $1.8k, Apple Card - $1.7k, NFCU cashRewards - $1.5k, CareCredit - $1.5k, B&H Photo - $1.5k, Adorama - $1.25k, Ebay MC - $1k, Sam’s Club MC - $1k, American Eagle - $1k, Ollo MC - $600, Mission Lane Visa - $500, NY & Company - $500, Walgreens - $500, Home Depot - $500, Target RED Card - $500, CapOne Secured MC 0 AF - $500, Penfed Overdraft LOC - $500

Current FICOS: Mid 640s-50s on all reports, Ch 7 BK D/C Aug 2019
Starting scores: EX - 534, EQ - 574, TU - 516 | Total TLs: $91k approx | Total Utilization: 17%, getting this back down
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FinStar
Moderator Emeritus

Re: Amazon Store Card Verification Failed for Family Member

Yup, welcome to the new Synchrony. 

 

This has been a recurring theme for some applications that require further verification.  Plus, for some of their major CCs, SageStream needs to be thawed.

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