BBVA UGHHHHHH

[mossmanb5]

I apped for bbva nba. got the well call u message on sept 3 2015. no call ever. denial letter in mail saying couldnt verify my identity only reason. i called couldnt get nothing but the runaround. i read 12enjoys post about contacting the cfpb. i did so. today i got a response back from the cfpb see below

We reviewed the complaint you submitted and sent it to the company for a response.

The company was unable to respond to your complaint because they believe you may have been a victim of fraud.  You may want to contact the company directly for more information.

What happens now? 

We entered the information you provided into the Consumer Sentinel Network, a secure online database operated by the Federal Trade Commission. Civil and criminal law enforcement authorities worldwide, including Consumer Financial Protection Bureau investigators, use the Consumer Sentinel Network to identify questionable business practices that may lead to investigations and prosecutions.

If you have been the victim of a scam:

The National Consumers League set up the National Fraud Information Center to assist consumers with fraud. Call them toll-free at 1-800-876-7060 or visit www.fraud.org.

If you have been the victim of an internet based scam:

The Internet Crime Complaint Center is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center. At www.IC3.gov, you can review information about internet based scams and file an online report.

this is crazy. i just want them to remove the hp. if they think i was a victim of fraud but the keep the hp on there. after reading the other horror stories i know not to apply to them for anything else. im not their ideal customer. this sucks.

[ddemari]

that is crazy! I applied, got that message, no called and got a letter saying unable to verify idenity but I didnt want to deal with the run around calling them so i said forget it.

maybe post something on consumer affairs? i have had good luck posting stuff on that site before. 

[Pway]

It seems to me that more and more applicants are having problems with this bank.  I just don't get their mode of operation.  I know this is one bank to stay away from.  Their practices are just not the best.

[kdm31091]

BBVA was the craze for awhile with the NBA card but just like the Duck saga they got in over their heads with approving everyone and now their customer service has plummeted.

Id advise everyone to skip this lender. If it sounds too good to be true, it probably is

[Anonymous]

This is interesting.   I had held off applying for this card because of the stories I heard on here.  However I pushed the button last week and recieved and instant approval online.  No verification, no call.  I recieved the card within 4 business days of applying as well.  Online account has been setup and everything seems to be running smoothly at this point.    Maybe I just got lucky.

[CreditMagic7]

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@kdm31091 wrote:
BBVA was the craze for awhile with the NBA card but just like the Duck saga they got in over their heads with approving everyone and now their customer service has plummeted.

Id advise everyone to skip this lender. If it sounds too good to be true, it probably is

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+1

I smelled a rat about that outfit when the first reports came in posting about the can't verify issue.

I would avoid them like the plague.

[Anonymous]

Makes me glad, (not really), that the Sonics left. If they were still here, I probably would have been all over this card.

[CreditMagic7]

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@Anonymous wrote:

Makes me glad, (not really), that the Sonics left. If they were still here, I probably would have been all over this card.

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I could and would have easily went for that card during my spree but after all the negative experiences i read up on in here i quickly scratched them off the list and fast.

Already have had all the (Quack) Duck experiences i care to see.

[12njoy]

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@CreditMagic7 wrote:

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@Anonymous wrote:

Makes me glad, (not really), that the Sonics left. If they were still here, I probably would have been all over this card.

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I could and would have easily went for that card during my spree but after all the negative experiences i read up on in here i quickly scratched them off the list and fast.

Already have had all the (Quack) Duck experiences i care to see.

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BBVA=the gift that keeps on giving.   I thought my saga was over and them I went to use my card,  DENIED.  it appears that BBVA has fixed my account.   If this thing want 20k, I would have dropped it like a bad habit

[Gmood1]

LMAO 😂 I got the we'll contact in 48 hrs message as well. Guess I'll just take this one on the chin as my first denial or whatever they make it out to be.