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Call from BMO after applying

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JustMeeeee
Member

Call from BMO after applying

I applied for BMO Cash Back credit card and got a "Your application had pended email" then today I got 2 calls from BMO credit card customer service. Tried calling back but I think it was too late. I'm guessing they need to verify identiy or something? There was one application where I had to upload my ID and take a selfie and I think this was the one. What will they need from me when they call back?

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1 REPLY 1
reluctantgarden
Frequent Contributor

Re: Call from BMO after applying


@JustMeeeee wrote:

I applied for BMO Cash Back credit card and got a "Your application had pended email" then today I got 2 calls from BMO credit card customer service. Tried calling back but I think it was too late. I'm guessing they need to verify identiy or something? There was one application where I had to upload my ID and take a selfie and I think this was the one. What will they need from me when they call back?


ID would be my first guess, because I think they called me when I was getting that card. The other possibility is income verification, although for most CCCs that's an e-mail requesting an upload. Good luck; it's a useful card!

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