Calling Credit Solutions for Synchrony

[halos24]

Question when calling for a cli to credit solutions. Do you call and ask for multiple cli on the same call or just one at a time.

About to call for the first time on a couple of cards I have so wanted to know ahead of time.

[Creditaddict]

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@halos24 wrote:
Question when calling for a cli to credit solutions. Do you call and ask for multiple cli on the same call or just one at a time.

About to call for the first time on a couple of cards I have so wanted to know ahead of time.

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I have asked for multiple if i got approved on the first one.

if denied i usually call back even though i think it's still just a computer making the decisions there are a couple reps that i regularly talk to that I don't really get good vibes from.

[ddemari]

you can do either strategy. I usually call for one card and then call back a little while later for the next card lol. It probably is easier to just deal with the same rep. especially if you are yielding results! 

[Anonymous]

I normally just do one card per try. I got great results. 

[MyLoFICO]

I have done it both ways. I got the same results both ways. I would however recommend only doing one if you get someone who seems like they are in a bad mood. Also, you get the same results with chat because you are working with the same group of people (I think its a small pool of them as I get the same person quite often) so chat if you are nervous. But, if you chat, you will need to do 1 chat per request since the chat is driven by their website. If you are lucky you will get Mary, Jon, or Glen. All 3 have been very pleasant with me in the past. 

[TRC_WA]

I never had any luck calling Synchrony when I had multiple gas cards to go with my Care Credit.  They always cited my 5-6 year old Ch 13.

Now that the BK has fallen off my reports I'm tempted to call them... but I've been in the garden for a year so I guess I'll wait.  Care Credit is the only card I have with them now and it's a HP for CLI.

Boo....

[Anonymous]

I always get some guy named "steve" . I had a record of one night calling and hanging up on steve like 17 times before I finally just let him "help" me with a nice denial lol.

I swear the females are always so nice and helpful and the guys are perpetually in a bad mood and take 30 seconds before saying sorry, bye. 

If its a female csr I always ask for all 3 of my accounts to cli.  YMMV

[halos24]

Thanks everyone I tried yesterday on my GAP and PayPal but other denied, possibly because I had recently had a cli and both have a balance not sure. I did end up calling twice with no luck.

How often do you guys try after a cli denial?

[Creditaddict]

After next statement through chat

[Appleman]

This thread convinced me to call and get an increase on my Amazon store card. They started with a $2,400 limit during my recent app spree. Tried the CLI button and said not available (account only had first statement).

Called today and asked for $6,000. I asked the CSR if it was a HP or SP. He says that we can no longer tell people it will be a soft pull because occasionally it is a HP.

He had me on hold 2 minutes and said $6,000 granted. Imagine I could have gone higher but will try that in 6 months, or at least before Christmas!

BTW Soft Pull for me