Can't App for AKC Visa, System Issues!

Anonymous · ‎01-09-2016

I made the executive decision to app for AKC Visa, lol! I have the most adorable, angelic, loving and loyal Cockapoo ( can you tell I'm smitten,,lol) and this card can be very useful. I have been trying daily since Thursday to app and once I press the submit key it immediately says the app could not be processed. I called Comenity and they That they had heard there was some problems, not much help! Anyone successful recently with the AKC Visa.

They do pull Experian!

CreditCuriosity · ‎01-09-2016

other posters have posted issues as well

willwar14 · ‎01-09-2016

Have you tried calling in the application? Vs just applying online?

CH7 FILED: 08/18/2022, DC: 01/23/2023

Anonymous · ‎01-09-2016

@willwar14 wrote:
Have you tried calling in the application? Vs just applying online?

willwar14, that is a thought, I will try on Momday again and if I get the same results, I think I will app by phone. I just love the instant decision process, but maybe the credit rep will be able to provide a instant decision. Thanks!

ddemari · ‎01-09-2016

I applied on Dec 1 and was approved through verification letter about 10 days later. After I posted in the approvals section, someone else went to app and it was down. So it's been over a month, you think they could move on that lol!

if you apply over the phone, it should be instant. Then you can go to the login site and set up your account/ change the image on the card.

Im sure you would get approved with your EX score for at least 6-8k visa signature.

Anonymous · ‎01-09-2016

@ddemari wrote:
I applied on Dec 1 and was approved through verification letter about 10 days later. After I posted in the approvals section, someone else went to app and it was down. So it's been over a month, you think they could move on that lol!

if you apply over the phone, it should be instant. Then you can go to the login site and set up your account/ change the image on the card.
Im sure you would get approved with your EX score for at least 6-8k visa signature.

Thanks ddemari. My first order of business on Monday. Comenity has never been overly generous with me, but I I'll let you know. Wow, didn't know it has been down that long, not good for business.

Anonymous · ‎01-10-2016

Me too: http://ficoforums.myfico.com/t5/Credit-Card-Applications/Comenity-AKC-App-Broken/td-p/4384016

Let us know if you're able to app by phone (I don't see a # listed anywhere except general CS and there's no phone menu option to apply) and I'll have my DW try it out.

Anonymous · ‎01-10-2016

@Anonymous wrote:
Me too: http://ficoforums.myfico.com/t5/Credit-Card-Applications/Comenity-AKC-App-Broken/td-p/4384016

Let us know if you're able to app by phone (I don't see a # listed anywhere except general CS and there's no phone menu option to apply) and I'll have my DW try it out.

I spoke to a CSR for AKC today and they said to try tomorrow, rumor has it it will be functional. I will try again and then I will call to see if I can sub,it an application via phone. I would like a instant decisions no to me, it's nothing better than the Congrats screen, lol! I will update tomorrow. It's a little frustrating, now that I decided to app for this card, it's an issue!! I get the exact message you get and it is instantaneous. No Hp thank goodness, I would have had 6 by now, lol!

ddemari · ‎01-11-2016

roseyk did you call comenity today and ask if you could apply for the akc visa over the phone?

Anonymous · ‎01-12-2016

Heres what I know... I have been attempted to app for this card several times over the last week and get an immediate Can not Process the Application at this time, try again later. I've contacted Comenity and few times, some CSR's don't have a clue that there is a system issue and some have "heard" that there was an issue. No timeframe given as to when the online system will be fixed. I was offered to apply via phone, one said and instant decision and another said it will take 7-10 days to learn of my fate, lol! I'm a little parinoid that their system might result in an error and a credit pull will be done, chaos. So I'm going to hold off for now.

One thing that I am sure of, that the maybe 8 times that I have attempted to app, no bureau is pulled. I'm sure when the system issue is resolved and my app processes, it will definitely be a HP and most time with Experian.