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Citi CC denied - whoops

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hyn380
Member

Re: Citi CC denied - whoops

Guy on the phone (when I originally called to get denial reason) said I needed to get a "hard copy" of Eq because there may be an issue with the way it's reporting. I got a complete copy of my Equifax report - may have found the issue? 

 

Under each account, the "Owner" is listed as "undesignated". Is it supposed to say "authorized user" instead? 

Message 11 of 21
AndySoCal
Senior Contributor

Re: Citi CC denied - whoops

@hyn380  You found the problem !  I would  dsipute it

FIC Scores XPN v8 805 V2 831 (SDFCU) TUC V 8 800 07/25 EFX Bankcard v8 822 EFX FIC0 v8 807 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 14,100, State Dept. FCU 06/2023 25,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25 Walmart One 5000 12/04/25
Banking: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank Comerica Bank BMO US Bank Wells Fargo
Message 12 of 21
teekay629
New Contributor

Re: Citi CC denied - whoops

I definitely feel you on this. I had/have the same situation. I am an authorized user on two of my dad's accounts from when he was paying for my wedding. It was easier for him to add me and I pay as needed over having to ask him every time, waiting for a check, and cashing, and then paying.

 

He is usually has them both at $0 or very low and paid off shortly. Earlier this year, he charged to them and he has not paid them off. That is unlike him since I know he is not the type to pay interest. I have gone back and forth on whether to ask him to remove me. But I thought I would wait for him to pay them. He still has not and I do not want to ask since he did me a favor after the wedding and kept me on so that it added to my credit - but in a good way. 😂

 

It also stunk that I was on the Path to Apple Card and I had one more month of on-time payments to complete but then these balances hit and skyrocketed the balance threshold they wanted to see.

Message 13 of 21
Anonymalous
Valued Contributor

Re: Citi CC denied - whoops


@hyn380 wrote:

Guy on the phone (when I originally called to get denial reason) said I needed to get a "hard copy" of Eq because there may be an issue with the way it's reporting. I got a complete copy of my Equifax report - may have found the issue? 

 

Under each account, the "Owner" is listed as "undesignated". Is it supposed to say "authorized user" instead? 


That's interesting. I just checked my Equifax report, and it shows "undesignated" for my AU card as well. It's not a problem in my case because the card always reports $0, but I'm wondering how common this is.

Message 14 of 21
hyn380
Member

Re: Citi CC denied - whoops


@Anonymalous wrote:

@hyn380 wrote:

Guy on the phone (when I originally called to get denial reason) said I needed to get a "hard copy" of Eq because there may be an issue with the way it's reporting. I got a complete copy of my Equifax report - may have found the issue? 

 

Under each account, the "Owner" is listed as "undesignated". Is it supposed to say "authorized user" instead? 


That's interesting. I just checked my Equifax report, and it shows "undesignated" for my AU card as well. It's not a problem in my case because the card always reports $0, but I'm wondering how common this is.


I'm curious how common it is too. I can't imagine it's very high on their priority list to correct. 

 

Message 15 of 21
hyn380
Member

Re: Citi CC denied - whoops

I got my rejection letter today (I updated the top of the post as well). It states, "total credit obligations, which include outstanding credit lines, are too high, relative to income".  If I read that correctly, it sounds like that means too much available credit. Based off what I've read here/online, that's the case. If so, I'm won't waste my time applying again. Or at least not until I have a much higher income. 

Message 16 of 21
AndySoCal
Senior Contributor

Re: Citi CC denied - whoops

@hyn380  The reason for that rejection the cards that should be reported as an authorized user is not. Because of that the balances on those cards is being counted as a debt you are responible for and should not be.  You can fix it by disputing those accounts or having them removed from your credit profile. Your choice

 

Edited to remove typos and poor grammer

FIC Scores XPN v8 805 V2 831 (SDFCU) TUC V 8 800 07/25 EFX Bankcard v8 822 EFX FIC0 v8 807 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 14,100, State Dept. FCU 06/2023 25,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25 Walmart One 5000 12/04/25
Banking: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank Comerica Bank BMO US Bank Wells Fargo
Message 17 of 21
NoMoreE46
Community Leader
Senior Contributor

Re: Citi CC denied - whoops

Hey @hyn380 .

 

Glad you got a solid closure reason on the application.  Keep in mind that most front line CSRs may not have the higher level access to see / provide applicants with the denial reason.  They can only see that one was denied and say a letter will be sent to you. 

   

Message 18 of 21
Lou-natic
Established Contributor

Re: Citi CC denied - whoops


@hyn380 wrote:

I got my rejection letter today (I updated the top of the post as well). It states, "total credit obligations, which include outstanding credit lines, are too high, relative to income".  If I read that correctly, it sounds like that means too much available credit. Based off what I've read here/online, that's the case. If so, I'm won't waste my time applying again. Or at least not until I have a much higher income. 


Yeah, I'm thinking this is still related to your AU accounts. Unless you do actually have a ridiculous amount of available credit to income...

Even then you should be able to get something like 1.5x your annual income fairly easily. I'm just a little over 1.5x my annual income now and things seem to still be going pretty well as far as credit limits and CLIs just as an example.




8/8/25
Message 19 of 21
hyn380
Member

Re: Citi CC denied - whoops

@Lou-natic:

 

That's a good point. I have $20,800 total CL in my own accounts, so not totally ridiculous. But including AU it's over 100k, which is ridiculous, lol. But I already filed a dispute with Equifax. My rejection letter says I have 60 days for them to reconsider the application, if something changes on my report from the dispute. Maybe Equifax will get their act together soon enough. Now it's just a waiting game!

Message 20 of 21
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