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Denied for Citi Custom Cash

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Anonymous
Not applicable

Denied for Citi Custom Cash

Knew it was unlikely, but thought maybe I’d get lucky. Oh well. Here are the DPs if folks are interested.

 

Reasons for denial

  • Too many accounts with balances
  • Too many recently opened accounts
  • Too few bank revolving accounts (???)

Other info

  • Bureau pulled: EQ
  • FICO Score (EQ): 810
  • Inquiries (EQ): 0/30, 0/6, 1/12, 3/24
  • New accounts: 1/30, 4/6, 6/12, 12/24
  • I have one other Citi card, originally opened 11 years ago
  • Probably didn’t help that I got the Venmo card yesterday and it’s already reporting as a new account
Message 1 of 20
19 REPLIES 19
RASULL12
Contributor

Re: Denied for Citi Custom Cash


@Anonymous wrote:

Knew it was unlikely, but thought maybe I’d get lucky. Oh well. Don’t know the exact reason yet, but here are some preliminary DPs for folks:

 

  • New accounts: 1/30, 4/6, 6/12, 12/24
  • Bureau pulled: I think they just pulled EQ as I didn’t get any notifications from EX or TU
  • Inquiries (EQ): 0/30, 0/6, 1/12, 3/24
  • I have one other Citi card, originally opened 11 years ago
  • Probably didn’t help that I got the Venmo card yesterday and it’s already reporting as a new account

 

Sorry about your denial. 

If you don't mind sharing, what is your EQ score? 

Message 2 of 20
Anonymous
Not applicable

Re: Denied for Citi Custom Cash

Oh yeah, knew I forgot something haha. According to the Citi mobile app, it's 810 as of May 25.

Message 3 of 20
RASULL12
Contributor

Re: Denied for Citi Custom Cash


@Anonymous wrote:

Oh yeah, knew I forgot something haha. According to the Citi mobile app, it's 810 as of May 25.


Thanks for sharing. I have similar dp's and this is what I needed to hear before applying for another card that I probably won't get due to recent new accounts.  I need to stay in the garden myself for the next 12-24 months. 

Message 4 of 20
Anonymous
Not applicable

Re: Denied for Citi Custom Cash


@Anonymous wrote:

Knew it was unlikely, but thought maybe I’d get lucky. Oh well. Here are the DPs if folks are interested.

 

Reasons for denial

  • Too many accounts with balances
  • Too many recently opened accounts
  • Too few bank revolving accounts (???)

Other info

  • Bureau pulled: EQ
  • FICO Score (EQ): 810
  • Inquiries (EQ): 0/30, 0/6, 1/12, 3/24
  • New accounts: 1/30, 4/6, 6/12, 12/24
  • I have one other Citi card, originally opened 11 years ago
  • Probably didn’t help that I got the Venmo card yesterday and it’s already reporting as a new account


I was denied, too. It said I would receive a letter in 7-10 days. Were you able to already see your denial reasons because you have a current CC with Citi? I only have a co-branded Macy's. 

Message 5 of 20
Anonymous
Not applicable

Re: Denied for Citi Custom Cash

I called the phone number on the decision page and, much to my surprise, the automated system listed off all the reasons I was denied + the credit bureau.

 

Not sure if I'm allowed the post the number, but happy to if the mods are okay with it.

Message 6 of 20
FinStar
Moderator Emeritus

Re: Denied for Citi Custom Cash


@Anonymous wrote:

I called the phone number on the decision page and, much to my surprise, the automated system listed off all the reasons I was denied + the credit bureau.

 

Not sure if I'm allowed the post the number, but happy to if the mods are okay with it.


It's perfectly ok to post the phone number ☑️

Message 7 of 20
Anonymous
Not applicable

Re: Denied for Citi Custom Cash

Thanks @FinStar!

@Anonymous The number I was given on the denial page was 1-866-441-7409.

Message 8 of 20
Anonymous
Not applicable

Re: Denied for Citi Custom Cash


@Anonymous wrote:

I called the phone number on the decision page and, much to my surprise, the automated system listed off all the reasons I was denied + the credit bureau.

 

Not sure if I'm allowed the post the number, but happy to if the mods are okay with it.



That would be much appreciated! I'm always eager to screen shot approvals, but I guess I was a little to eager to make a denial page disappear quickly. Smiley Embarassed

Message 9 of 20
Anonymous
Not applicable

Re: Denied for Citi Custom Cash


@Anonymous wrote:

Thanks @FinStar!

@Anonymous The number I was given on the denial page was 1-866-441-7409.


Thank you! Off to call...

Message 10 of 20
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