So Citi sent me a letter a month ago stating they where graduating my 18 month secured card at 10 months. Yay, awesome news!.. Well, that day has come and gone and no check and no change in card. I contacted Citi to see if there was an issue and to check on availability of either a CLI or product change (Dividend or CashBack)... Well online chat CSR had zero info. So i called a Specilist number the chat CSR gave me and was left to deal with a nice lady from Mumbai (Amy). Amy explained that I HAD graduated, but Citi would need another 75 days to process/confirm/watch my continued good credit before anythng would happen. While I get that they have due dilegence when determining if I am a candidate for early graduation; just don't send me a firm date when things are happening then miss that date for who knows why... Wierd. Pissed. SMH.
Rant over, now on to practicing an attitude of gratitude... I am grateful to the people here and on reddit who helped my move to a better place regarding my credit, thanks for letting me vent.
