Hey all,
I got my Lowes store card in February and have gotten a lot of luv from them... until recently.
Twice in the last few months, I have requested a CLI from them and have been denied. The reason given is "because your credit bureau report is not accessible, we are unable to grant your request." Now, around Labor Day, I did add a freeze to all of my credit reports. But this should not affect Lowes because a CLI is typically a SP. And I have received a CLI on other cards during the freeze.
Is Lowes/Synchrony unable to SP during a freeze, or are they trying to HP?
Although it is a soft pull, Synchrony store cards do not approve CLIs while report is frozen. Unfreeze for 5 minutes and try again. GL!
