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Not Getting the Point of Chase Pulling From EX

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chalupaman
Super Contributor

Not Getting the Point of Chase Pulling From EX

for the Freedom card. I just got the denial letter today and it seems like they primarily just used Equifax to make the decision. Does anyone know why they pull from EX too when they told me that they really needed the Equifax report the most? one of the people I talked to the other day couldn't even see where Chase even pulled from EX at all when I was going through recon.

Tradelines: Macy’s - $18k, Penfed Power Cash Rewards - $10k, Ethan Allen (TD Bank) - $5.7k, Kay Jewelers - $5.5k, Appliances Connection - $5.3k, Jared - $5.25k, Best Buy (Citi) - $5k, Dell Preferred Account - $3.5k, Samsung - $3.2k, Firestone CFNA - $3.2k, Capital One Platinum - $3k, Mercury MC - $2.25k, Williams Sonoma - $2.1k, Wayfair (Fortiva) - $2k, Amazon Store Card - $1.8k, Apple Card - $1.7k, NFCU cashRewards - $1.5k, CareCredit - $1.5k, B&H Photo - $1.5k, Adorama - $1.25k, Ebay MC - $1k, Sam’s Club MC - $1k, American Eagle - $1k, Ollo MC - $600, Mission Lane Visa - $500, NY & Company - $500, Walgreens - $500, Home Depot - $500, Target RED Card - $500, CapOne Secured MC 0 AF - $500, Penfed Overdraft LOC - $500

Current FICOS: Mid 640s-50s on all reports, Ch 7 BK D/C Aug 2019
Starting scores: EX - 534, EQ - 574, TU - 516 | Total TLs: $91k approx | Total Utilization: 17%, getting this back down
Message 1 of 26
25 REPLIES 25
CreditCuriosity
Moderator Emeritus

Re: Not Getting the Point of Chase Pulling From EX

When I tried to recon my Amazon Visa denial with chase, they had no clue they also pulled EX as well and stated that only pulled TU.. My scenario was a bit different and got the EX pull removed due my circumstance via the EO office.  For some reason it appears they can't see EX pulls or double pull sometime?  I had a freeze on my report snd they just stated they needed to pull TU unfrooze it then that is when the double pull happened although they said only TU was going to be pulled in my case.  Other then that I have no idea why?

Message 2 of 26
FinStar
Moderator Emeritus

Re: Not Getting the Point of Chase Pulling From EX

Does your letter display both CRAs puled, EQ and EX?  When you attempted a reconsideration, was this done the same day you applied?

Message 3 of 26
chalupaman
Super Contributor

Re: Not Getting the Point of Chase Pulling From EX

I initlaly had EQ frozen and they asked me to unfreeze it and that was before I had tried to do recon. The letter only has an Equifax score on it and nothing from Experian.

Tradelines: Macy’s - $18k, Penfed Power Cash Rewards - $10k, Ethan Allen (TD Bank) - $5.7k, Kay Jewelers - $5.5k, Appliances Connection - $5.3k, Jared - $5.25k, Best Buy (Citi) - $5k, Dell Preferred Account - $3.5k, Samsung - $3.2k, Firestone CFNA - $3.2k, Capital One Platinum - $3k, Mercury MC - $2.25k, Williams Sonoma - $2.1k, Wayfair (Fortiva) - $2k, Amazon Store Card - $1.8k, Apple Card - $1.7k, NFCU cashRewards - $1.5k, CareCredit - $1.5k, B&H Photo - $1.5k, Adorama - $1.25k, Ebay MC - $1k, Sam’s Club MC - $1k, American Eagle - $1k, Ollo MC - $600, Mission Lane Visa - $500, NY & Company - $500, Walgreens - $500, Home Depot - $500, Target RED Card - $500, CapOne Secured MC 0 AF - $500, Penfed Overdraft LOC - $500

Current FICOS: Mid 640s-50s on all reports, Ch 7 BK D/C Aug 2019
Starting scores: EX - 534, EQ - 574, TU - 516 | Total TLs: $91k approx | Total Utilization: 17%, getting this back down
Message 4 of 26
Creditaddict
Legendary Contributor

Re: Not Getting the Point of Chase Pulling From EX

My 3 chase apps have been EX only pulls!
My ink the week before last was also EX only and with recon still EX only.
Message 5 of 26
chalupaman
Super Contributor

Re: Not Getting the Point of Chase Pulling From EX


@Creditaddict wrote:
My 3 chase apps have been EX only pulls!
My ink the week before last was also EX only and with recon still EX only.

What state are you specifically? I'm in GA.

Tradelines: Macy’s - $18k, Penfed Power Cash Rewards - $10k, Ethan Allen (TD Bank) - $5.7k, Kay Jewelers - $5.5k, Appliances Connection - $5.3k, Jared - $5.25k, Best Buy (Citi) - $5k, Dell Preferred Account - $3.5k, Samsung - $3.2k, Firestone CFNA - $3.2k, Capital One Platinum - $3k, Mercury MC - $2.25k, Williams Sonoma - $2.1k, Wayfair (Fortiva) - $2k, Amazon Store Card - $1.8k, Apple Card - $1.7k, NFCU cashRewards - $1.5k, CareCredit - $1.5k, B&H Photo - $1.5k, Adorama - $1.25k, Ebay MC - $1k, Sam’s Club MC - $1k, American Eagle - $1k, Ollo MC - $600, Mission Lane Visa - $500, NY & Company - $500, Walgreens - $500, Home Depot - $500, Target RED Card - $500, CapOne Secured MC 0 AF - $500, Penfed Overdraft LOC - $500

Current FICOS: Mid 640s-50s on all reports, Ch 7 BK D/C Aug 2019
Starting scores: EX - 534, EQ - 574, TU - 516 | Total TLs: $91k approx | Total Utilization: 17%, getting this back down
Message 6 of 26
Anonymous
Not applicable

Re: Not Getting the Point of Chase Pulling From EX


@chalupaman wrote:

for the Freedom card. I just got the denial letter today and it seems like they primarily just used Equifax to make the decision. Does anyone know why they pull from EX too when they told me that they really needed the Equifax report the most? one of the people I talked to the other day couldn't even see where Chase even pulled from EX at all when I was going through recon.


Because they're trying to prevent churn by placing an inquiry on a CRA that can't be...."manipulated"

Message 7 of 26
Anonymous
Not applicable

Re: Not Getting the Point of Chase Pulling From EX

My original app for a freedom was an exp pull but was denied due to lack of history. My precious Aarp was also an exp pull. I'm in southern California, which has been pretty exp happy in regards to apps.
Message 8 of 26
ojefferyo
Valued Contributor

Re: Not Getting the Point of Chase Pulling From EX

I got a pull from EX and EQ when I app'd for my Marriott card, I'm going to see what shows when the card arrives. If it doesn't show both info I'm going to dispute it with them to see what the deal is with this double pull.

Amex Platinum, Amex Hilton HHonors Surpass, Chase Southwest Premier, Chase Marriott Rewards Premier, Discover IT, Sony Visa, Barclay Arrival+ MC, Cabela Visa, Walmart SC, Amazon SC, Kohls, Diners Club Premier, PayPal Credit, PenFed Platinum Reward Visa, PenFed PLOC, Chase Ritz Carlton, Citi TY Premier, Amex BCP, Discover Miles, Care Credit, Blue Nile SC, iComfort SC, Cap1 Venture, Chase Hyatt, Lowes, US Bank Cash+, Citi Costco Visa
Message 9 of 26
chalupaman
Super Contributor

Re: Not Getting the Point of Chase Pulling From EX


@ojefferyo wrote:

I got a pull from EX and EQ when I app'd for my Marriott card, I'm going to see what shows when the card arrives. If it doesn't show both info I'm going to dispute it with them to see what the deal is with this double pull.


You know, I should try doing the same thing if they never needed it. What's the best way of going about disputing this? When I applied for the Freedom earlier this year, they also pulled EX but I don't remember them ever having a score from that bureau on my denial letter, just what my internal score with them was.

Tradelines: Macy’s - $18k, Penfed Power Cash Rewards - $10k, Ethan Allen (TD Bank) - $5.7k, Kay Jewelers - $5.5k, Appliances Connection - $5.3k, Jared - $5.25k, Best Buy (Citi) - $5k, Dell Preferred Account - $3.5k, Samsung - $3.2k, Firestone CFNA - $3.2k, Capital One Platinum - $3k, Mercury MC - $2.25k, Williams Sonoma - $2.1k, Wayfair (Fortiva) - $2k, Amazon Store Card - $1.8k, Apple Card - $1.7k, NFCU cashRewards - $1.5k, CareCredit - $1.5k, B&H Photo - $1.5k, Adorama - $1.25k, Ebay MC - $1k, Sam’s Club MC - $1k, American Eagle - $1k, Ollo MC - $600, Mission Lane Visa - $500, NY & Company - $500, Walgreens - $500, Home Depot - $500, Target RED Card - $500, CapOne Secured MC 0 AF - $500, Penfed Overdraft LOC - $500

Current FICOS: Mid 640s-50s on all reports, Ch 7 BK D/C Aug 2019
Starting scores: EX - 534, EQ - 574, TU - 516 | Total TLs: $91k approx | Total Utilization: 17%, getting this back down
Message 10 of 26
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