I applied for PenFed membership a few months back. Knowing at the time I would not be approved for a card bc I was waiting on a lot of updates to my reports. Fast forward a few months and my fico 09 EQ score is my highest score of any so knowing that’s what PenFed uses I applied for the Power Cash Sig. I got denied quickly but no HP. And the denial reasons I was given (high util, accts w balances, unpaid balances) all were not current so I know that they are using the old pull from when I joined. (I know they will generally use that pull for 30-90 days) So I called up and asked if they could pull a fresh report as the information they have doesn’t sound up to date and my score is now 80+ points higher. The CSR was very nice and informed me that they absolutely pull a fresh report every time and always use the most up to date info. Also informed me that UW don’t talk to members directly but she could message one. Came back with same info, no new credit pulled but assured me it was. I was very nice and thanked her and moved on. Sent a message to PenFed online explaining the situation and they said my processor would take a look at it and update me. Same response, still denied based on the old report from when I joined, still no HP. I said okay no harm no foul; I did not incur a HP so I will just wait until after my 90 days and apply again and surely they will get a fresh report. Well fast forward to 100 days after account opening and I applied.... under review; still no HP!
I guess the only time you don’t get a HP from PenFed is when you want one :-))))))
Thought I would share the amusing story; sorry for the novel. The Saga continues :-)
I guess the only time you don’t get a HP from PenFed is when you want one :-))))))
Thought I would share the amusing story; sorry for the novel. The Saga continues :-)
