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Pre approved for Capital One but no record of application

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kebeneezer88
Contributor

Pre approved for Capital One but no record of application

Has this happened to anyone? I did prequal and it gave me Quicksilver and Platinum. Said something like your credit profile works for these cards. Apped QS first, declined.

 

Did Platinum next, said pre-approved with specific % rate. Completed app and it gave me message saying application successfully submitted. You will receive an email shortly. 

No email so I called the status number and the guy couldn't find the Platinum app only QS. I did them within one minute of each other. 

FYI, burned them in Chap 7 but still have auto loan.

 

 

Message 1 of 5
4 REPLIES 4
FireMedic1
Community Leader
Mega Contributor

Re: Pre approved for Capital One but no record of application

How long ago was your BK filed? Must have been recent. Closer to 1 yr out the better.


TWO MORE MONTHS NO BK! (on Eq/Ex)
Message 2 of 5
SoCalGardener
Valued Contributor

Re: Pre approved for Capital One but no record of application


@kebeneezer88 wrote:

Has this happened to anyone? I did prequal and it gave me Quicksilver and Platinum. Said something like your credit profile works for these cards. Apped QS first, declined.

 

Did Platinum next, said pre-approved with specific % rate. Completed app and it gave me message saying application successfully submitted. You will receive an email shortly. 

No email so I called the status number and the guy couldn't find the Platinum app only QS. I did them within one minute of each other. 

FYI, burned them in Chap 7 but still have auto loan.

 


What I've learned from @FinStar is that these accounts don't form a relationship, per se, i.e., having a car loan with Cap1 has no bearing on their decisions for CCs, and vice versa.

 

As for your actual issue, if you still haven't received the promised e-mail for the Platinum, and Cap1 says they have no record of that application, I guess you could try again. But it's probably just some glitch and you'll get that e-mail and/or a snail mail letter within a few days.

Amazon Prime Store CardAmerican Express Blue Cash Preferred CardAmerican Express Everyday CardBank of America Customized Cash VisaCapitalOne Quicksilver MastercardCapitalOne Quicksilver VisaCapitalOne Walmart Rewards MastercardChevron Texaco CardCiti Double Cash MastercardDiscover More CardJCPenney Gold MastercardOverstock.com CardSportsmans Guide Rewards VisaSynchrony Home Card
Message 3 of 5
FinStar
Moderator Emeritus

Re: Pre approved for Capital One but no record of application


@kebeneezer88 wrote:

Has this happened to anyone? I did prequal and it gave me Quicksilver and Platinum. Said something like your credit profile works for these cards. Apped QS first, declined.

 

Did Platinum next, said pre-approved with specific % rate. Completed app and it gave me message saying application successfully submitted. You will receive an email shortly. 

No email so I called the status number and the guy couldn't find the Platinum app only QS. I did them within one minute of each other. 

FYI, burned them in Chap 7 but still have auto loan.

 


The 2nd application was likely supressed (or coded as a duplicate) by their system. If you were declined on the first attempt with QS, you cannot reapply for any other cards until after 30 days have passed, regardless of what the pre-qualification page may offer for a 2nd card (after being declined for the first one).

 

And, as mentioned above, having a vehicle loan or deposit relationship with Capital One doesn't influence the UW outcome/decision.

Message 4 of 5
OmarGB9
Community Leader
Super Contributor

Re: Pre approved for Capital One but no record of application


@FinStar wrote:

@kebeneezer88 wrote:

Has this happened to anyone? I did prequal and it gave me Quicksilver and Platinum. Said something like your credit profile works for these cards. Apped QS first, declined.

 

Did Platinum next, said pre-approved with specific % rate. Completed app and it gave me message saying application successfully submitted. You will receive an email shortly. 

No email so I called the status number and the guy couldn't find the Platinum app only QS. I did them within one minute of each other. 

FYI, burned them in Chap 7 but still have auto loan.

 


The 2nd application was likely supressed (or coded as a duplicate) by their system. If you were declined on the first attempt with QS, you cannot reapply for any other cards until after 30 days have passed, regardless of what the pre-qualification page may offer for a 2nd card (after being declined for the first one).

 

And, as mentioned above, having a vehicle loan or deposit relationship with Capital One doesn't influence the UW outcome/decision.


Agreed, you can only have 1 app every 30 days regardless of whether it was approved or denied.


Last App: 1/10/2023
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Message 5 of 5
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