To those missing their well-earned silver balls, all I can say is I'm sorry - I have no idea what's up with that. Capital One is well-known to have 'Frankencards' in the wild and they seem to (usually) have no problem finding the appropriate blanks - even for the mysterious Savor Visa - so I can't suggest that as an excuse.
For what it's worth, having WEMC on the Savor is about as useful as having it on a Sam's Club WEMC; that is, it's basically useless. On the back of my Savor there is a phone number for the "World Elite Concierge Service" (the only difference I can tell between WEMC and WMC) but even if I was inclined to use such a service I wouldn't expect much.
Silver balls aside, I ordered a new card back when they were still metal and I have to say my Savor is one of the physically nicer cards I have. I'm sure when it renews (or I have it replaced due to loss, etc.) the new one will be the current design which will be a bummer.
