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Product change from Quicksilver One to regular QS

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tiger_uppercut
Established Contributor

Re: Product change from Quicksilver One to regular QS

That's weird, I got a PC from Platinum to Quicksilver after having the card for 3 months. I didn't even ask for it, honestly, I was calling to get my cards swapped back from image cards to their default cards. It took me calling three separate times, having 2 sets of image cards sent again until they finally fixed it. The rep I was talking with said I had an offer and it went from there.

 

Capital One seems to like me for some reason, they gave me $3k limits on both my rebuilder cards with sub 600 scores and an open Capital One CO showing on my reports. Not complaining, but it's hard to find a rhyme or reason to the way they do things.


Message 11 of 14
Anonymous
Not applicable

Re: Product change from Quicksilver One to regular QS

I tried numerous times to get them to PC my 7 plus years old QS1 to QS, and got shot down every time. So I dumped the card.

Message 12 of 14
DeadlyPersona
Frequent Contributor

Re: Product change from Quicksilver One to regular QS


@DeeBee78 wrote:

Hola forums,

 

Looking for advice/experiences on a successful PC QS1 --> QS. 

 

I started off with two Cap1 accounts: Platinum and a QS1. Platinum is 10 months old, QS1 is 8 months old. A couple of months ago I PC'd my Platinum to a QS1, and asked for my QS1 to go to a regular QS. Denied by online chat - they said it was too new (I don't think the 6th statement had cut yet...). 

 

QS1 account is 8 statements old now, same age my Platinum was when I PC'd to a QS1. This morning I got on the secure chat, and asked again to have my QS1 upgraded to a QS. The agent started talking about how they had just recently upgraded me to a QS1, so the account wasn't eligible. I pointed out that he was looking at the wrong account, but he kept saying that it wasn't eligible. I politely pointed out to him that I have other cards with rewards and no annual fee, so I'd like my Capital One card to be competitive. Still got stonewalled! 

 

Was the agent being truthful? I was under the impression that PC's can happen after 6 statements were cut, and clearly, I was able to do it a couple of months ago. I know going from a Platinum to a QS1 isn't much of a risk for them, but maybe they don't like to go from a QS1 to a QS...

 

So, in a nutshell. does anyone have any experience with a successful PC from a QS1 to a QS? 



I would try chat again and hopefully you can get a different rep.

 

When I started with Capital One, they gave me 2 accounts, both Platinum:

 

#1 - $300 - CLI 3 months later to $800 and PC'd to QS1 30 days later

 

#2 - $500 - CLI 3 months later to $1500 and PC'd to QS 60 days later 

 

I basically told the rep that I use my cards a lot and wanted to receive tbe benefits of cash rewards and would appreicated if he/she would see if my account was eligible for any upgrades.

Message 13 of 14
Anonymous
Not applicable

Re: Product change from Quicksilver One to regular QS

Good luck!
Message 14 of 14
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