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Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

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stancil70
Contributor

Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

Hello Everyone!

 

I requested a CLI by LUV button on a couple of my Synchrony cards that should be due for a CLI.  I got the denial and when the letter came in the mail, it reads: 

 

"We are not able to assign the credit line you requested because it exceeds the amount of increase our policy allows".  Anyone seen this reason before? Of course, it was the LUV button, so there was no specific amount requested.  

 

I received it for my Lowe's card (currently at $17k with about a $500 balance ... and my Toys R Us card (currently at $5k with zero balance).  My total exposure with Synchrony is $86,600 with about 2% utilization and $110k annual salary. 

 

Thanks in advance !! 

My Wallet: Chase Freedom Unlimited 2k; Chase Amazon Prime 30k; Chase IHG 500; Chase Disney 15k; Chase Mariott Bonvoy 23.7k; Barclays Carnival 11.1k; Barclay Rewards 1.9k; Cap 1 Savor 15k, Cap 1 Walmart 10k; Cap 1 QS 6.7k; Cap 1 Pottery Barn 18.2k; Discover It 12k; Citi Rewards 14.7k; Citi DC 14k; Citi Simplicity 16.8k; Citi Custom Cash 3k; Amex Goldno pre-set limit; Amex BCE 5.1k; Amex Hilton 40k; Amex Magnet 5.5k; Amex Macys 19.7k; Amex Delta 20k; BOA Cash Rewards 75k; BOA Travel Rewards 15.2k; Wells Fargo Active Cash 22k; Best Buy Visa 3.3; BP Visa 4k; Target MC 4k; Kohls 3k; Nordstrom 1k; Apple MC 15k; Penfed Power Cash 8.8k; Penfed Platinum 10k; Various Comenity MC/Visa 72.6k/ Various Synchrony MC/Visa 83.5k. Total Credit Lines: $597,150k, utilization less than 1%. FICO scores 775 - 800; Annual Income $250k
Message 1 of 12
11 REPLIES 11
ddemari
Super Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

Idk about that message.
I get that with my ebates visa which is at 15k and I know it goes higher than that.
Message 2 of 12
Benzman
Frequent Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

Yep, I just posted about this the other day. I get that message all the time with the luv button on my Ebates & BP cards which are at 6k and 3K limits.

Amex CM 10K | Amex ED 10K | Amex BCE 7.5K | 5/3RD SU2C 10K | 5/3RD SU2C 6.5K | Barclays Cash 6K | Barclay AARP 8K | Bread AMEX 14K | Bread NFL 10K | Citizens Cash 8K | Citizens Clear 5K | Citi® DP 11.3K | Citi® Simplicity 9.4K | Citi® TY 6.5K | Citi® DC 4K | Citi CuC 3.4K | Cap One QS 14.6K | Cap One QS 11K | Discover It 19.5K | Discover Miles 13.5K | Brooks Brothers Visa 14.5K | BOA Cash 13.2K | BOA 7K | US Bank State Farm Visa 4K | US Bank AMEX 22.5K | US Bank Plat 16.5K | US Bank Cash 11.2K | FNBO Rewards 20K | FNBO Evergreen 11.3K | Huntington Rewards 1.4K | Huntington Voice 13K | Huntington Voice Rewards 14K | PF|CP Rewards 8.2K | PF|CP Gold 3.2K | PNC Cash 15K | PNC Core 15K | PNC Points 8K | Fidelity 15K | Wells Active 12K | Wells Reflect 10K | Target MC 12.5K | TD Cash 4.5K | Truist 6.5K | Truist 6.5K | Truist 6.5K | Truist 6.5K | Synch Premier MC 11.6K | Ebay MC 10K | Apple Card 6K | Deserve Digital 6K | Simon AMEX $500 | Chase Amazon 1.5K | F8 Scores 1/25 EX789; TU781; EQ792.
Message 3 of 12
Anonymous
Not applicable

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

I know for a fact on the Lowes card, $17K is the max you can acquire with below a 740 TU FICO 8. Once you get 740+, you'll be able to hit $35K and you won't get that message any longer.

Message 4 of 12
ddemari
Super Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

I have lowes at 35k with a score under 740
Message 5 of 12
Anonymous
Not applicable

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"


@Anonymous wrote:

I know for a fact on the Lowes card, $17K is the max you can acquire with below a 740 TU FICO 8. Once you get 740+, you'll be able to hit $35K and you won't get that message any longer.



I'm at $35K on my Lowes now. 

Message 6 of 12
Creditaddict
Legendary Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"


@stancil70 wrote:

Hello Everyone!

 

I requested a CLI by LUV button on a couple of my Synchrony cards that should be due for a CLI.  I got the denial and when the letter came in the mail, it reads: 

 

"We are not able to assign the credit line you requested because it exceeds the amount of increase our policy allows".  Anyone seen this reason before? Of course, it was the LUV button, so there was no specific amount requested.  

 

I received it for my Lowe's card (currently at $17k with about a $500 balance ... and my Toys R Us card (currently at $5k with zero balance).  My total exposure with Synchrony is $86,600 with about 2% utilization and $110k annual salary. 

 

Thanks in advance !! 


don't pay any attention to what Sync says in denials... they will just confuse you, it's a computer thing and all of a sudden one day you will request and it will be approved and then you will start getting that answer all over again!

Message 7 of 12
youngman1234
Established Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

Never seen that before and I believe I have read on the forum a few times with people close to or over 100k exposure with sync. I have a PayPal credit card with 60k limit, I tried to ask for a cli to 80k I got a decline for that a few months back. I was thinking trying again next month.
Message 8 of 12
CreditMagic7
Mega Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"


@Creditaddict wrote:

@stancil70 wrote:

Hello Everyone!

 

I requested a CLI by LUV button on a couple of my Synchrony cards that should be due for a CLI.  I got the denial and when the letter came in the mail, it reads: 

 

"We are not able to assign the credit line you requested because it exceeds the amount of increase our policy allows".  Anyone seen this reason before? Of course, it was the LUV button, so there was no specific amount requested.  

 

I received it for my Lowe's card (currently at $17k with about a $500 balance ... and my Toys R Us card (currently at $5k with zero balance).  My total exposure with Synchrony is $86,600 with about 2% utilization and $110k annual salary. 

 

Thanks in advance !! 


don't pay any attention to what Sync says in denials... they will just confuse you, it's a computer thing and all of a sudden one day you will request and it will be approved and then you will start getting that answer all over again!


^-------This

I was told last month in a denial letter for BOTH my Walmart & Amazon Store cards that a reason was that they couldn't extend anymore or reached a limit (whatever)

 

YESTERDAY BOTH CARDS WENT STRAIGHT TO $10k respectively in 2 phone calls for about 5 minutes each.

Message 9 of 12
someg33k
Established Contributor

Re: Synchrony declined CLI because it "exceeds the maximum amount our policy will allow"

Keep in mind the LUV button is using an old SP as well, vs calling Credit Solutions which they do real time SP.

 

I stopped using that button ages ago. I call CS for any CLI needs.

Message 10 of 12
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