Wait it out, dont try talking to humans unless it's denied
He can use the automated line to check status 800-524-3880
So he called the automated status line. He told me it said "You'll be notified in writing of our decision within 30 days of us receiving your application."
Is there a chance?
Yes. I think he will be approved
Sometimes it takes them a day, sometimes a few weeks
It's probably verification, they are not shy about auto denials.
Thanks for walking us through this process!
You think he should call and talk to a human in case it's for verification?
If he wants to call and ask if something else is needed from him, he can
I'd still let the process play itself, but that's just me
I got transferred to underwriter once (I thought it was verification, it was not), and it was like a really bad blind date that turned into interrogation.
If he's that impatient, call.