best buy cli confusion

Anonymous · ‎04-29-2016

Hi everyone, I requested a cli on my BB visa 30 minutes later I got a msg saying it was approved from 500 to 3.5k. but it didnt reflect on my account so I called best buy and they said it was a mistake and that it was actually declined. should I call citi? the best buy guy had very little info he put me on hold and had to contact the other department I am assuming citi. if so who should I call? a number would be greatly appreciated . I think it was a HP. thanks .

ScoreOrBeScored · ‎04-29-2016

Sorry to hear that they teased you. If you can give us more info maybe we can help you.

whats your stats ?

any baddies ?

current Utl ?

Anonymous · ‎04-29-2016

high util but no baddies, bb card hit 6 months last week all

Anonymous · ‎04-30-2016

Hi everyone, I need to call best buy to recon my cli decline decision and tried all of the numbers in the sticky and they are not working. is there a backdoor number that is working that hasnt been posted yet? thanks

Anonymous · ‎04-30-2016

Sorry to hear about the decline but there are many Citi numbers. What number were you ringing? Just an FYI, you cannot recon a CLI decline.

surehit · ‎04-30-2016

Coming from someone who works at Best Buy, I would never EVER call Best Buy about an issue with your card. Always call Citi.

Anonymous · ‎04-30-2016

Can someone please post the backdoor number for citi, I tried the numbers on the bdn sticky and they didn't work

Anonymous · ‎04-30-2016

I tried all of them lol the eo are not available on the weekends is that the number where I could be helped?

taxi818 · ‎04-30-2016

@Anonymous wrote:
Can someone please post the backdoor number for citi, I tried the numbers on the bdn sticky and they didn't work

Just call number on back of your card. That is citi. 888-574-1301 citi retail for your Best Buy card.

gdale6 · ‎04-30-2016

Hi there OP,

I have combined your 2 threads on this into one here in the apps forum. Please refrain from cross posting on basically the same subject it can lead to confusion by the members and its not inline with our TOS. I thank you for your understanding on this.