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synchrony bank chat feature

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Anonymous
Not applicable

synchrony bank chat feature

Hi all I have walmart, amazon.com store card and paypal smart connect with synchrony.  I can't find the chat feature on any of these accounts. I'd like to request cli.  Having no luck with the luv button.  Thanks. 

Message 1 of 9
8 REPLIES 8
Creditaddict
Legendary Contributor

Re: synchrony bank chat feature


@Anonymous wrote:

Hi all I have walmart, amazon.com store card and paypal smart connect with synchrony.  I can't find the chat feature on any of these accounts. I'd like to request cli.  Having no luck with the luv button.  Thanks. 


Amazon and Walmart have it.... Sign out and sign in again... might start at 7 or 8AM depending on your time zone you might have been just a little early.

Message 2 of 9
Anonymous
Not applicable

Re: synchrony bank chat feature

Is it on the account summary page? 

Message 3 of 9
Anonymous
Not applicable

Re: synchrony bank chat feature


@Anonymous wrote:

Is it on the account summary page? 


yes, when logged into the manage credit card account.  Not the regular store account.

Message 4 of 9
cam2103
Valued Member

Re: synchrony bank chat feature

Do the Havertys and Ethan Allen cards have this "luv" button?
Message 5 of 9
Creditaddict
Legendary Contributor

Re: synchrony bank chat feature

Furniture cards are usually hp and you have to call
Message 6 of 9
Anonymous
Not applicable

Re: synchrony bank chat feature

Thanks for the info! 

 

Message 7 of 9
gandhman
Established Member

Re: synchrony bank chat feature

walmart anf amazon chats start at 11am EST...hope this helps


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Message 8 of 9
CreditMagic7
Mega Contributor

Re: synchrony bank chat feature

Old post (March 2015) but useful info.

Message 9 of 9
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