@RCFL wrote:
Called them twice. First, the lady said no go because of the Bk on record. Then called the second time 2 hours later and talked to another person and ask if I can do a product change from the Reward to the Arrival Plus. Was on the phone and on hold for about 30 mins. She came back with the approval of the Arrival with 3k limit(from reward). Just checked online, the account is already showed up with 3k limit and the reward is 500. I think she said something about the reward will be closed as soon as my balance (about $20) on it is paid.
Congrats 
@RCFL wrote:
Called them twice. First, the lady said no go because of the Bk on record. Then called the second time 2 hours later and talked to another person and ask if I can do a product change from the Reward to the Arrival Plus. Was on the phone and on hold for about 30 mins. She came back with the approval of the Arrival with 3k limit(from reward). Just checked online, the account is already showed up with 3k limit and the reward is 500. I think she said something about the reward will be closed as soon as my balance (about $20) on it is paid.
congrats
