I just got off online chat with capital one and they PC'd my platinum MC to Quicksilver! I asked about a CLI and was directed to click the luv button, it probably won't happen lol but at least I got the PC. I am going to paste the transcript below if anybody is interested.
Chat Information
Welcome to our Capital One chat service! One of our Account Specialists will be right with you. This chat will be monitored and recorded. Your estimated wait time is 6 seconds.
Chat Information
Hi, this is Marc. Whom do I have the pleasure of chatting with today?
you: xxxxxxxxx
Marc: Hello xxx.
Marc: How may I assist you today?
you: Hi Marc
you: I am curious why when I go to the modify my features screen there are never any available program changes? This is my only major CC account with no rewards so I am not currently using it very much.
Marc: Let me check that for you.
Marc: In order to access your account, please provide your name (exactly as it appears on your credit card), zip code, date of birth and last four digits of your Social Security number.
you: xxxxxxxxxxxxxx
Marc: Thank you.
Marc: Thank you for verifying that information. Bear with me for just a moment while I review the account.
you: okay take your time
Marc: xxx, I see that the account is not enrolled for the rewards program. There is an option on the account to upgrade the card to a Quicksilver credit card.
Marc: To know more details I need to transfer you to an appropriate department.
Marc: Is that fine with you?
you: Yes it is thank you for your time Marc have a great day
Marc: Thank you for your patience. At this time, I would need to transfer you to an agent who would be more than happy to assist you with your request. Please bear with me for just a moment.
Chat Information
Please wait while I transfer the chat to the appropriate group.
Chat Information
Hi, this is Brendan. Whom do I have the pleasure of chatting with today?
you: xxxxxxxxxx
Brendan: Hello xxx. I hope you're doing well!
you: I am and the same to you
Brendan: Thanks! I understand that you would like to switch your card to a rewards card.
Brendan: I'd be glad to access your account and help you accordingly.
you: yes if that is possible it would be great
Brendan: One moment please while I review your account.
Brendan: Thank you for your patience.
you: Yes sir take the time you need.
Brendan: To ensure I have the correct account can you please provide me with the last four digits of your Capital One account number?
you: xxxx
Brendan: Thank you! xxx, I've checked your account and I'm happy to let you know that you've an offer to switch your card to a Quicksilver card.
Brendan: You will begin to earn 1.5% cash back on all purchases you make with your new card, minus any purchases that are returned.
Brendan: Your new card comes with no Annual Membership Fee and will arrive within 7-10 business days.
Brendan: By agreeing to these account changes, you may not be able to upgrade your account again for six months or accept similar offers from Capital One for six months.
Brendan: Once you accept this account upgrade we will not be able to return your account to its prior rewards program and terms.
Brendan: If your account enters into a status other than open, active and in good standing, we may not be able to upgrade your account.
Brendan: Please take your time to read and to confirm that you would like to proceed.
you: I accept those terms.
Brendan: Thank you for confirming! Although you'll keep the same account number, a new card will be issued in 7-10 business days. Make sure to activate your new card when you receive it.
Last text message receivedBrendan: To ensure we have correct information on file to issue a card, could you please verify the mailing address as well as email address on the account?
you: xxxxxxxxx
you: xxxxxxxxxx
you: Brenden, thank you for you assistance, is it possible to review my credit limit while you are in my account? The credit limit has not been changed since the account was new.
Brendan: Could you please provide me your email address as well.
you: xxxxxxxxx
Brendan: Great! I understand that you would like to increase your credit limit on the account. If you wish, I'd be happy to assist you with completing this process online.
you: yes that would be great
Brendan: I'll help you with the steps to submit the request for you. I'm happy to let you know that, your request has been fulfilled.
Brendan: Please be aware that the new card will not be embossed; this means that the card surface will be smooth.
you: okay thank you very much
Brendan: Your new benefits will begin accruing on all net purchases within 7-10 business days.
Brendan: Your statement will show any new term changes, such as your rewards, within one to two billing cycles.
Brendan: To submit the request for credit limit increase all you would need to do is, first, click the Services tab and select the Request Credit Line Increase link in the Online Servicing section.
you: okay I will do that, thank you Brenden have a great day!
Brendan: You're welcome.
Brendan: I appreciate your time and patience while you been chatting. Was there anything else I can help you with your account today, xxx?
you: No thank you that is all I needed
Brendan: You're welcome.
Brendan: My goal today was to provide you with outstanding customer service. I hope I was able to meet that goal for you. If you'd like to provide feedback about your experience with us today, please click here to end the chat and answer a few quick questions.
Last text message receivedBrendan: Have a wonderful day ahead, xxx!
06/26/2014 - Gardening until 7/1/15
Congrats! Thanks for sharing.
Discover IT $17k / US Bank Ace (VSig) $13.5K / US Bank Cash+ (VSig) $13.5k
That was how I read it, however my intention was to update an older tradeline to usefullness instead of taking a AAoA hit for a new TL, so it did not bother me at all.
Thank you all for your support!
CONGRATS on your PC!!! 
Gardening Until Further Notice
Grats on your successful PC
congrats
