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Help, anyone? BOA CLI confusion!!!!

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mssher
New Contributor

Help, anyone? BOA CLI confusion!!!!

 

OK, so I hit the luv button on my BOA Cash Rewards Visa last night.  My old limit was 7,000 and I requested an add'l 3,000 to match the 10,000 limit on my other BOA card (didn't want to be too greedy since I've had a recent app spree).  I received an immediately APPROVAL  for my new cl of 10,000 and it even told me my new cash limit would be 6,000 (currently at 4,200).  YIPPEE!!!  So, I logged out of my account and logged back in, only to see something strange.  My credit limit still showed as 7,000, but my available credit now showed as 9,972 (I had a pending tran of like 28.00).  To make matters even stranger, my cash limit still shows as the old 4,200, but my cash 'available' showed as only 200 bucks!! So, I called CS and all they could say is that they see that I was 'approved' but it is still 'pending'  . . . and they have NO IDEA why my available credit shows 9,972 when the CL still says 7,000.  Has this happened to anyone before??? Will I eventually receive my 10,000 CL??? Or what???

 

 

USAA AmEx 17,000 | USAA Visa 14,500 | BOA Visa 10,000 | BOA World MC 10,000 | Fifth Third 9,000 | Discover IT 13,500 | Barclay Apple Rewards 6,440 | AMEX BCE 6,000 | Citi DC 6,3000 | US Bank Cash+ Visa Sig 5,000 | PenFed Visa Sig 5,000 | Alliant Visa 5,000 | Citi Sears 5,000 | State Farm Visa Sig 5,000 | CapOne QS 5,250 | Firestone 2,200 | Kohls 2,000 |
FICO 8: EX 782 - EQ 794 - TU 796 *** Goal: Decrease Number of Cards to 12 + store cards ***
Message 1 of 4
3 REPLIES 3
eddie84
Valued Contributor

Re: Help, anyone? BOA CLI confusion!!!!

My own experience with BofA website is that they're sometimes slow to update the info (even slower on weekends).  If the rep said that you've definitely been approved then I wouldn't worry about it so much.  I'm sure they will get it sorted out come Monday. Smiley Happy

Message 2 of 4
B335is
Moderator Emeritus

Re: Help, anyone? BOA CLI confusion!!!!

Eddie is right, BoA takes a day or two to update your account even if it gives an instant decision.
Message 3 of 4
-Cain-
Valued Contributor

Re: Help, anyone? BOA CLI confusion!!!!

You should be good to go. Give them a few days to update.

Message 4 of 4
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