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2 Purchase Protection Claims with Amex in 4 months?

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takeshi74
Senior Contributor

Re: 2 Purchase Protection Claims with Amex in 4 months?


@Anonymous wrote:

I would love to use the purchase protection to help me get any new phone, but afraid a second claim could put me on their bad side. 


Not as long as you're within the terms -- refer to them for limits and other details.

 


@JaeJae12 wrote:
Maybe i'm a little confused What if you charge the entire amount say 650 no discount or anything , do you get the full amount back ? Including the tax?

Again, refer to the terms (emphasis added below):

 

We will pay You the expense charged to Your Account up to $1,000 for any one Covered Incident and up to $50,000 for all Covered Incidents during a calendar year.

I.e - - what crashem said.

Message 11 of 15
JaeJae12
Frequent Contributor

Re: 2 Purchase Protection Claims with Amex in 4 months?

Ok thanks, Also will the reimbursement be a credit to your account or a check pay via to you if you had alrdy made a payment...

BCE- 50 k-BOA 123 100k -Freedom unlimited-95k- Citi DC- 200k-CSR 175k
Garden mode



Message 12 of 15
Anonymous
Not applicable

Re: 2 Purchase Protection Claims with Amex in 4 months?

In my experience I got statement credit
Message 13 of 15
Anonymous
Not applicable

Re: 2 Purchase Protection Claims with Amex in 4 months?


@aloush11 wrote:
I've filed enough of these to know the answer to this one... It's what ever is charged to the card..

Example
IPhone $600
Discount 400
Cash 100
Amex 100

Even though the total was $600 only 100 was charged to the AMex. So that's all that's covered and that's the most they will payout.

Excuse typos using mobile

RIght, and this is the "value proposition" of the insurance sold by carriers.   By signing a contract for service, you can get very big discounts off the phone, but if you break/lose it, you would have to replace at full price.  Using carrier provided insurance, you can avoid this.   EXCEPT:

1) You usually get a refurbished phone, not a new one

2) There is a large deductible

3) The monthly cost is quite high

 

So unless you are the type who has lots of accidents, pay with your credit card so at least you get the discounted price back and save the money.

Message 14 of 15
aloush11
Regular Contributor

Re: 2 Purchase Protection Claims with Amex in 4 months?

They usually give you an option if you want a check back or statement credit. I take the statement credit, they are usually quick about it too. It's a great feature

Also note that if you buy something as a gift for someone and something happens to the item, you can start the claim and and they can process the remainder of it in their name.

That was one of my favorite features about AMEX. It also comes on the NFCU Siggy cards, never used it on that tho
Message 15 of 15
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