@Anonymous did you try recon? You have to be very polite and persistent with AOD and it just might pay off. That sucks if you can't get it to work 
@NoMoreE46 wrote:
@CreditPacMan wrote:
@LooksAreDeceiving wrote:
@CreditPacMan wrote:I'm looking to replace my QuickSilver with a 2% flat cash back on everyday purchases. I did some research and found the most promising card out there with a 2% cash back are the:
Wells Fargo Active Cash AND the Citi Custom Cash
What are your experiences with these cards? The only thing that is keeping my away from these cards is that I don't feel the technology of Wells Fargo and Citi are up to the same level of say AMEX or Capital One. Their apps are bad and the websites are even worse.
What criteria are you using to make this determination? I can't speak for Capital One, but I routinely access Wells Fargo, Citibank, and American Express via both websites and apps, and don't see a discernible difference in security, functionality, or ease-of-use between any of them. Granted, I typically only perform mundane activities (viewing balances, initiating payments), so I was curious what your requirements were.
@LooksAreDeceiving Many things, like ease of navigation within the application or website, ease of redeeming rewards and general user experience. On security, instant purchase notification (which I assume can be set through alerts) and fraud detection.
I can't sepak for WF, but when I had the double cash with Citi I did not feel those points were the strongest things for it.
I have no experience with Citi but I will say Cap One's app and user interface and user experience is extremely friendly and easy to accomplish what ever.
WF is not as intuitive and I often end up somewhere that I don't want to be. I have great confidence with Wells Fargo on the operaions side. IMO, though WF really needs to revamp everything with respect to its customer facing platforms.
Citi is just a mess. Their website is filled with banners and navigating the simplest things is difficult. That is one reason I am staying away from them, otherwise their custom cash is a nice option.
