@Anonymous wrote:
Remedios - What I did? You have to be kidding! All I ever did was pay these people on time!
Don't get me wrong, it's a free country but if a credit card company does not want to make interest on a balance, or if it cannot maintain such balance - then perhaps they shouldn't be in the finance business? As a small business owner I though AMEX was better suited to handle such things and when I needed them they couldn't pony up the dough! How is that my fault? Discover didn't flinch! Didn't even bother me with any calls either! Probably because it was a local hometown transaction.
You claim AMEX is good and stable/solid lender but that is not always true! I felt my bad experience had merit in the original thread it was posted in because the entire thread made me want to vomit when I read it... my response being moved just re-affirms my belief that it was and still is a "doctored" thread. Why? Because it has foot traffic off Google.
I understand you're upset. That much is obvious. However, you're lashing out at all the wrong people.
Moderator moved your thread so you can get answers to your questions without the extra noise from thread you posted in.
Considering the inflammatory parts in your post, it could have gotten deleted. It did not. You were given your own room to play, and for that "thread is doctored" is really not the right response. He was helping you.
You complained about people and their accents. That right there eliminates me from helping you. You see, I have one.
Most CSR are powerless when it comes to the issues you have. Some may actually be inclined to help, providing they are treated with courtesy and respect. How much power they have is not based on a country they answer phone from.
I certainly hope you talked to them in a nicer way than you talked about them.
Discover has great customer service. Reps are not empowered to make certain decisions. If your issues were with Disco, you'd get same response from the rep.
There is an issue with your credit at the moment. People come here upset and try to get answers. Most of our members will do their best to help strangers take some control over their situation.
If you have no questions but merely wanted to discuss how evil Amex is, some will agree with you. Some will push back because their experience does not mirror yours. Same can be said about any lender.
No one here is after you, we dont get paid to type (sadly). If you want help, listen to what others have to say, answer questions and go from there. I'm sure there is plenty to learn.
Acting as if everyone is against you will only ensure threads gets unnecessarily contentious.
Members here are trying to help you. Stop fighting them like they stole your wallet.
With that said, full disclosure ahead....I have no Amex cards and no horse in your race. Other than accent, which happens to be adorable.
Good luck
